Average Customer Service Representatives Salary in Florence, SC
Customer Service Representatives in Florence, SC, earn an average annual salary of $39,240. This figure is notably below the national average of $45,340, suggesting that local economic factors and industry demand play a significant role in compensation within this South Carolina city. The specific pay scale reflects the unique economic landscape of Florence.
Executive Summary
- Average Salary: $39,240 per year.
- Growth Trend: Salaries have shifted 16.9% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $58,790.
- Outlook: With a local workforce of 1,860 Customer Service Representatives and a Location Quotient of 1.17, Florence exhibits a slightly higher concentration of these roles compared to the national average. This indicates a stable, albeit not overwhelmingly robust, demand for customer service professionals in the area, suggesting a consistent job market for those in the field.
Salary Overview
The average Customer Service Representatives in Florence, SC earns-13.5%below the national average.
$18.9
$755
$3,270
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Florence is not provided, it is reasonable to assume that Customer Service Representative salaries in the region have experienced gradual growth over the past four years, mirroring national trends. Economic shifts and evolving industry needs typically drive modest annual increases in compensation for these essential roles.
Customer Service Representatives Salary Distribution in Florence, SC
Experience significantly influences earning potential for Customer Service Representatives. Entry-level positions typically start at the lower end of the pay scale, while seasoned professionals with extensive experience and specialized skills can command salaries well above the average. The progression from junior to senior roles is often marked by increasing responsibility and a corresponding rise in percentile earnings.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $26,470 | $12.7 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $29,430 | $14.1 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $35,670 | $17.1 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $49,050 | $23.6 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $58,790 | $28.3 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$39,240
Gross Pay
Real Wage (Purchasing Power)
$39,240
Adjusted for COL (100)
The average annual salary of $39,240 for Customer Service Representatives in Florence, SC, aligns precisely with the national average cost of living index of 100. This means that the nominal salary offers purchasing power equivalent to the national average, providing a stable financial footing for residents.
Job Market Context
1,860
Total Jobs
20.716
Per 1K Jobs
1.17
Location Quotient
With a location quotient of 1.17, Florence, SC has a slightly higher-than-average concentration of Customer Service Representatives roles compared to the national norm.
Florence, SC, demonstrates a Location Quotient of 1.17 for Customer Service Representatives, indicating a concentration of these jobs that is 17% higher than the national average. This suggests a moderately competitive market where the demand for these skills is slightly elevated, potentially offering more opportunities than in areas with lower concentration.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Sumter, SC Customer Service Representatives Salary | $37,970↓ 3% | 38 mi |
| Myrtle Beach-Conway-North Myrtle Beach, SC Customer Service Representatives Salary | $37,140↓ 5% | 61 mi |
| Columbia, SC Customer Service Representatives Salary | $40,170↑ 2% | 64 mi |
| Northwestern South Carolina nonmetropolitan area Customer Service Representatives Salary | $40,080↑ 2% | 70 mi |
| Northeastern South Carolina nonmetropolitan area Customer Service Representatives Salary | $37,930↓ 3% | 70 mi |
Comparing salaries near Florence, SC
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Florence, SC?
The median annual salary for a Customer Service Representatives in Florence, SC is $39,240. This typically ranges from $26,470 for entry-level positions to $58,790 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Florence, SC is 13.5% lower than the national median of $45,340.
Is Florence, SC a lucrative place for Customer Service Representatives?
No, not particularly lucrative compared to the national average.While the cost of living is average, the $39,240 salary is significantly lower than the national average of $45,340, indicating less lucrative earning potential.
Is Florence, SC a good place to live for Customer Service Representatives?
The Cost of Living Index in Florence, SC is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Florence, SC?
Some top paying nearby cities include Sumter, SC ($37,970) and Myrtle Beach-Conway-North Myrtle Beach, SC.
How does the number of Customer Service Representatives in Florence compare nationally?
Florence has 20.716 Customer Service Representatives per 1,000 workers, which is slightly above the national average, as indicated by the Location Quotient of 1.17.
What is the total number of Customer Service Representatives in Florence, SC?
There are approximately 1,860 Customer Service Representatives employed in Florence, SC.
Does experience impact salary for Customer Service Representatives in Florence?
Yes, experience plays a crucial role, with senior representatives earning substantially more than entry-level staff, reflecting career progression.
How does Florence's cost of living affect the Customer Service Representative salary?
With a Cost of Living Index of 100, the average salary of $39,240 in Florence provides purchasing power equivalent to the national average.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 1,860 employees in the Florence, SC area with a job density of 20.716 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Florence, SC