Average Customer Service Representatives Salary in Gulfport-Biloxi, MS
Customer Service Representatives in the Gulfport-Biloxi, MS area earn an average annual salary of $37,590. This figure is notably below the national average of $45,340, suggesting that local economic factors and industry demand play a significant role in compensation within this region. The specific economic landscape and the prevalence of industries that heavily rely on customer service roles contribute to this localized pay scale.
Executive Summary
- Average Salary: $37,590 per year.
- Growth Trend: Salaries have shifted 0.0% ↘ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $48,650.
- Outlook: The Gulfport-Biloxi, MS area supports a local workforce of 2,270 Customer Service Representatives. With a Location Quotient of 0.81, the concentration of these roles is slightly below the national average, indicating a stable but not exceptionally concentrated job market. The presence of 14.34 jobs per 1,000 workers suggests a consistent demand for these professionals within the local economy.
Salary Overview
The average Customer Service Representatives in Gulfport-Biloxi, MS earns-17.1%below the national average.
$18.1
$723
$3,133
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Gulfport-Biloxi is not provided, it is generally assumed that salaries for Customer Service Representatives nationwide have seen a modest upward trend over the past four years, driven by inflation and evolving service expectations. This national trend likely influences local compensation, even if the pace of growth differs due to regional economic conditions.
Customer Service Representatives Salary Distribution in Gulfport-Biloxi, MS
Salary progression for Customer Service Representatives in Gulfport-Biloxi, MS, typically correlates with experience. Entry-level positions may start closer to the lower end of the pay scale, while seasoned professionals with extensive experience and specialized skills can command higher salaries. The percentile gaps between entry-level and senior roles signify clear career progression opportunities and the increasing value placed on expertise.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $24,930 | $12 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $28,193 | $13.6 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $36,180 | $17.4 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $46,988 | $22.6 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $48,650 | $23.4 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$37,590
Gross Pay
Real Wage (Purchasing Power)
$37,590
Adjusted for COL (100)
The average annual salary of $37,590 for Customer Service Representatives in Gulfport-Biloxi, MS, aligns perfectly with the local Cost of Living Index of 100, which is the national average. This means that the nominal salary offers purchasing power equivalent to the national average, providing a stable financial standing for residents without the added financial pressure of a higher cost of living.
Job Market Context
2,270
Total Jobs
14.34
Per 1K Jobs
0.81
Location Quotient
Gulfport-Biloxi, MS has 0.81x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
A Location Quotient of 0.81 for Customer Service Representatives in Gulfport-Biloxi, MS, indicates that the job market for this role is slightly less concentrated than the national average. This suggests that while the demand is present, the field is not oversaturated, potentially offering a balanced environment for job seekers and employers alike.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Slidell-Mandeville-Covington, LA Customer Service Representatives Salary | $37,560↓ 0% | 44 mi |
| New Orleans-Metairie, LA Customer Service Representatives Salary | $40,420↑ 8% | 57 mi |
| Mobile, AL Customer Service Representatives Salary | $39,080↑ 4% | 59 mi |
| Hattiesburg, MS Customer Service Representatives Salary | $35,680↓ 5% | 63 mi |
| Daphne-Fairhope-Foley, AL Customer Service Representatives Salary | $39,450↑ 5% | 72 mi |
Comparing salaries near Gulfport-Biloxi, MS
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Frequently Asked Questions
How much does a Customer Service Representatives make in Gulfport-Biloxi, MS?
The median annual salary for a Customer Service Representatives in Gulfport-Biloxi, MS is $37,590. This typically ranges from $24,930 for entry-level positions to $48,650 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Gulfport-Biloxi, MS is 17.1% lower than the national median of $45,340.
Is Gulfport-Biloxi, MS a lucrative place for Customer Service Representatives?
No, it is not exceptionally lucrative compared to the national average.The average salary of $37,590 is below the national average of $45,340, although the cost of living is on par with the national average.
Is Gulfport-Biloxi, MS a good place to live for Customer Service Representatives?
The Cost of Living Index in Gulfport-Biloxi, MS is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Gulfport-Biloxi, MS?
Some top paying nearby cities include Slidell-Mandeville-Covington, LA ($37,560) and New Orleans-Metairie, LA.
What is the average salary for a Customer Service Representative in Gulfport-Biloxi, MS?
The average annual salary for a Customer Service Representative in Gulfport-Biloxi, MS is $37,590.
How does the Gulfport-Biloxi, MS salary compare to the national average?
The average salary in Gulfport-Biloxi, MS ($37,590) is lower than the national average of $45,340.
What is the Cost of Living Index in Gulfport-Biloxi, MS?
The Cost of Living Index in Gulfport-Biloxi, MS is 100, which is the same as the national average.
How concentrated is the job market for Customer Service Representatives in Gulfport-Biloxi, MS?
The job market is slightly less concentrated than the national average, with a Location Quotient of 0.81.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 2,270 employees in the Gulfport-Biloxi, MS area with a job density of 14.34 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Gulfport-Biloxi, MS