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Average Customer Service Representatives Salary in Medford, OR

Customer Service Representatives in Medford, OR, earn an average annual salary of $44,640. This figure is slightly below the national average of $45,340, indicating a localized compensation structure influenced by regional economic factors and the specific demands of the Medford market. While close to the national benchmark, subtle differences highlight the importance of understanding local pay scales.

Executive Summary

  • Average Salary: $44,640 per year.
  • Growth Trend: Salaries have shifted 29.1% over the last 5 years.
  • Top Earners: Senior professionals (90th percentile) earn up to $59,230.
  • Outlook: With a total local workforce of 830 Customer Service Representatives, Medford, OR, presents a moderately sized employment pool for this role. The Location Quotient of 0.53 suggests that this profession is less concentrated in Medford compared to the national average, implying a potentially stable demand relative to the available workforce. The presence of 9.319 jobs per 1,000 workers further underscores the consistent need for these essential service professionals within the local economy.
2024 Market Data

Salary Overview

$44,640

The average Customer Service Representatives in Medford, OR earns-1.5%below the national average.

BreakdownBased on 40h/week
Hourly

$21.5

Weekly

$858

Monthly

$3,720

Customer Service Representatives Salary Distribution in Medford, OR

Career progression for Customer Service Representatives in Medford, OR, is typically marked by increasing compensation. Entry-level positions often start at the lower end of the pay scale, while seasoned professionals with extensive experience and specialized skills can command significantly higher salaries. The percentile gaps between entry-level and senior roles reflect the value placed on accumulated knowledge, problem-solving abilities, and leadership potential within the customer service field.

Experience LevelMarket PercentileAnnual WageHourly Rate
Associate / AnalystData entry, reporting, supporting senior staff.10% (Entry)$33,740$16.2
Senior AnalystIndependent analysis, forecasting, client interaction.25% (Junior)$33,480$16.1
ManagerOversees team, compliance, and project delivery.50% (Median)$43,900$21.1
Director / VPStrategic planning, budget ownership, risk management.75% (Senior)$55,800$26.8
Executive / PartnerC-level leadership. High-level strategy & relations.90% (Expert)$59,230$28.5

Detailed Customer Service Representatives Market Analysis

Relocation Context

Nominal Salary

$44,640

Gross Pay

Real Wage (Purchasing Power)

$44,640

Adjusted for COL (100)

The average annual salary of $44,640 for Customer Service Representatives in Medford, OR, aligns precisely with the national average Cost of Living Index of 100. This means that the nominal salary offers purchasing power equivalent to the national average, suggesting that the cost of goods and services in Medford is neither significantly higher nor lower than the typical U.S. city, making the salary's real value comparable.

Job Market Context

830

Total Jobs

9.319

Per 1K Jobs

0.53

Location Quotient

Below Average

Medford, OR has 0.53x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.

A Location Quotient of 0.53 indicates that Customer Service Representatives are less concentrated in Medford, OR, than the national average. This suggests that while the role is present, it may not be a dominant industry sector within the local economy. Consequently, the job market might be less saturated, potentially offering more opportunities for skilled individuals relative to the number of available positions, though it also implies a lower overall demand compared to national hubs.

Nearby Job Markets

Nearby Cities for Customer Service Representatives

Comparing salaries near Medford, OR

Hiring Customer Service Representativess?

Frequently Asked Questions

How much does a Customer Service Representatives make in Medford, OR?

The median annual salary for a Customer Service Representatives in Medford, OR is $44,640. This typically ranges from $33,740 for entry-level positions to $59,230 for top-level roles.

How does the salary compare to the national average?

The average salary for this role in Medford, OR is 1.5% lower than the national median of $45,340.

Is Medford, OR a lucrative place for Customer Service Representatives?

No, not significantly more lucrative than the national average.The average salary of $44,640 is slightly below the national average, and the Cost of Living Index is exactly at the national average, offering no distinct financial advantage.

Is Medford, OR a good place to live for Customer Service Representatives?

The Cost of Living Index in Medford, OR is 100. While higher than average, this often correlates with higher wages.

Where are the highest paying cities near Medford, OR?

Some top paying nearby cities include Grants Pass, OR ($45,220) and others.

How does experience impact Customer Service Representative salaries in Medford?

Experience is a key driver of salary growth for Customer Service Representatives in Medford. Entry-level roles typically offer lower pay, while senior positions with demonstrated expertise and problem-solving skills command higher compensation, reflecting increased value to employers.

What is the job outlook for Customer Service Representatives in Medford, OR?

The outlook appears stable, with 9.319 jobs per 1,000 workers and a total local workforce of 830. While the Location Quotient is below average, indicating less concentration, the consistent presence of jobs suggests ongoing demand.

How does Medford's Cost of Living compare to the national average?

Medford, OR, has a Cost of Living Index of 100, which is exactly the national average. This means that the general cost of goods and services in Medford is comparable to the typical U.S. city.

Is the Customer Service Representative job market in Medford competitive?

With a Location Quotient of 0.53, the market is less concentrated than the national average, suggesting it may be less competitive in terms of the sheer number of professionals vying for positions relative to the overall workforce.

Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 830 employees in the Medford, OR area with a job density of 9.319 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.