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Average Customer Service Representatives Salary in Spokane-Spokane Valley, WA

Customer Service Representatives in Spokane-Spokane Valley, WA, earn an average annual salary of $47,020. This figure slightly surpasses the national average of $45,340, indicating a competitive local market. Factors such as regional economic drivers and the specific demands of businesses within the Spokane area contribute to this slightly elevated compensation.

Executive Summary

  • Average Salary: $47,020 per year.
  • Growth Trend: Salaries have shifted 16.6% over the last 5 years.
  • Top Earners: Senior professionals (90th percentile) earn up to $60,940.
  • Outlook: With a local workforce of 2,920 Customer Service Representatives, Spokane-Spokane Valley presents a stable job market for this profession. The Location Quotient of 0.65 suggests a slightly lower concentration of these roles compared to the national average, implying a steady but not overly saturated demand, which is favorable for job seekers.
2024 Market Data

Salary Overview

$47,020

The average Customer Service Representatives in Spokane-Spokane Valley, WA earns+3.7%above the national average.

BreakdownBased on 40h/week
Hourly

$22.6

Weekly

$904

Monthly

$3,918

Customer Service Representatives Salary Distribution in Spokane-Spokane Valley, WA

The salary range for Customer Service Representatives in Spokane-Spokane Valley, WA, typically spans from entry-level positions to senior roles. While the average is $47,020, experienced professionals can command significantly higher salaries, often reaching into the $50,000s or even $60,000s. The percentile gaps between entry-level and senior positions reflect a clear career progression path and the value placed on accumulated skills and tenure.

Experience LevelMarket PercentileAnnual WageHourly Rate
Associate / AnalystData entry, reporting, supporting senior staff.10% (Entry)$35,510$17.1
Senior AnalystIndependent analysis, forecasting, client interaction.25% (Junior)$35,265$17
ManagerOversees team, compliance, and project delivery.50% (Median)$45,410$21.8
Director / VPStrategic planning, budget ownership, risk management.75% (Senior)$58,775$28.3
Executive / PartnerC-level leadership. High-level strategy & relations.90% (Expert)$60,940$29.3

Detailed Customer Service Representatives Market Analysis

Relocation Context

Nominal Salary

$47,020

Gross Pay

Real Wage (Purchasing Power)

$47,020

Adjusted for COL (100)

For individuals considering a move to Spokane-Spokane Valley, the average salary of $47,020 aligns perfectly with the local Cost of Living Index of 100. This means that the purchasing power of a CSR's salary in Spokane is equivalent to the national average, making it a financially stable location without the added pressure of a higher cost of living impacting disposable income.

Job Market Context

2,920

Total Jobs

11.443

Per 1K Jobs

0.65

Location Quotient

Below Average

Spokane-Spokane Valley, WA has 0.65x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.

The Location Quotient of 0.65 for Customer Service Representatives in Spokane-Spokane Valley indicates that the concentration of these jobs is below the national average. This suggests that while the profession is present and stable, it is not a dominant industry hub. For job seekers, this means a moderate level of competition, with opportunities available but perhaps requiring a more targeted job search.

Nearby Job Markets

Nearby Cities for Customer Service Representatives

Comparing salaries near Spokane-Spokane Valley, WA

Hiring Customer Service Representativess?

Frequently Asked Questions

How much does a Customer Service Representatives make in Spokane-Spokane Valley, WA?

The median annual salary for a Customer Service Representatives in Spokane-Spokane Valley, WA is $47,020. This typically ranges from $35,510 for entry-level positions to $60,940 for top-level roles.

How does the salary compare to the national average?

The average salary for this role in Spokane-Spokane Valley, WA is 3.7% higher than the national median of $45,340.

Is Spokane-Spokane Valley, WA a lucrative place for Customer Service Representatives?

Yes, it offers competitive compensation.The average salary of $47,020 is higher than the national average, and the cost of living is on par with the national average, providing good purchasing power.

Is Spokane-Spokane Valley, WA a good place to live for Customer Service Representatives?

The Cost of Living Index in Spokane-Spokane Valley, WA is 100. While higher than average, this often correlates with higher wages.

Where are the highest paying cities near Spokane-Spokane Valley, WA?

Some top paying nearby cities include Coeur d'Alene, ID ($40,920) and Lewiston, ID-WA.

How does the Spokane CSR salary compare to the national average?

Customer Service Representatives in Spokane-Spokane Valley, WA, earn an average of $47,020 annually, which is slightly above the national average of $45,340.

What is the cost of living in Spokane-Spokane Valley, WA for CSRs?

The Cost of Living Index in Spokane-Spokane Valley, WA, is 100, which is exactly the national average, meaning your salary's purchasing power is standard.

Are there many Customer Service Representative jobs in Spokane-Spokane Valley, WA?

With 11.443 jobs per 1,000 workers and a total local workforce of 2,920, there is a consistent presence of CSR roles, though the concentration is slightly below the national average.

How much more can an experienced CSR earn in Spokane-Spokane Valley, WA?

While the average is $47,020, senior Customer Service Representatives with extensive experience and specialized skills can expect to earn significantly more, potentially exceeding $55,000-$60,000 annually.

Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 2,920 employees in the Spokane-Spokane Valley, WA area with a job density of 11.443 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.