Average Customer Service Representatives Salary in Akron, OH
Customer Service Representatives in Akron, OH, earn an average annual salary of $46,080. This figure is slightly above the national average of $45,340, indicating a stable demand for these roles within the local economy. Factors such as the specific industry mix and local economic conditions in Akron contribute to this competitive compensation.
Executive Summary
- Average Salary: $46,080 per year.
- Growth Trend: Salaries have shifted 18.3% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $64,060.
- Outlook: With a total local workforce of 5,160 Customer Service Representatives, Akron presents a significant, albeit not overwhelmingly concentrated, employment landscape for this profession. The Location Quotient of 0.91 suggests that the concentration of these jobs in Akron is very close to the national average, implying a steady and consistent demand rather than rapid expansion.
Salary Overview
The average Customer Service Representatives in Akron, OH earns+1.6%above the national average.
$22.2
$886
$3,840
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data isn't provided, it's reasonable to assume that Customer Service Representative salaries in Akron, mirroring national trends, have experienced gradual growth over the past four years. This growth is typically driven by inflation, increasing demand for skilled service professionals, and adjustments to minimum wage laws, ensuring that compensation keeps pace with the evolving economic landscape.
Customer Service Representatives Salary Distribution in Akron, OH
The career path for Customer Service Representatives in Akron offers clear opportunities for salary progression. Entry-level positions typically start at the lower end of the pay scale, while seasoned professionals with extensive experience and specialized skills can command significantly higher salaries, often reaching the upper percentiles. This difference highlights the value placed on expertise and tenure within the field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $30,270 | $14.6 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $34,560 | $16.6 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $43,260 | $20.8 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $57,600 | $27.7 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $64,060 | $30.8 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$46,080
Gross Pay
Real Wage (Purchasing Power)
$46,080
Adjusted for COL (100)
For individuals considering a move to Akron, the nominal salary of $46,080 aligns perfectly with the local Cost of Living Index of 100. This means that the purchasing power of an average Customer Service Representative's salary in Akron is equivalent to the national average, offering a stable financial foundation without the immediate pressure of higher or lower living expenses.
Job Market Context
5,160
Total Jobs
16.127
Per 1K Jobs
0.91
Location Quotient
Akron, OH has 0.91x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
The Location Quotient of 0.91 for Customer Service Representatives in Akron indicates a job market that is closely aligned with national employment patterns. This suggests a balanced environment where the supply of and demand for these professionals are relatively stable, making it neither exceptionally competitive nor oversaturated. Professionals can expect consistent opportunities without facing extreme market pressures.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Canton-Massillon, OH Customer Service Representatives Salary | $42,390↓ 8% | 20 mi |
| Cleveland, OH Customer Service Representatives Salary | $46,020↓ 0% | 29 mi |
| Youngstown-Warren, OH Customer Service Representatives Salary | $41,660↓ 10% | 46 mi |
| Mansfield, OH Customer Service Representatives Salary | $41,290↓ 10% | 57 mi |
| Sandusky, OH Customer Service Representatives Salary | $42,420↓ 8% | 66 mi |
Comparing salaries near Akron, OH
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Akron, OH?
The median annual salary for a Customer Service Representatives in Akron, OH is $46,080. This typically ranges from $30,270 for entry-level positions to $64,060 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Akron, OH is 1.6% higher than the national median of $45,340.
Is Akron, OH a lucrative place for Customer Service Representatives?
Yes, it offers competitive compensation relative to the cost of living.Customer Service Representatives in Akron earn slightly more than the national average, and with a cost of living index matching the national average, their salary provides equivalent purchasing power.
Is Akron, OH a good place to live for Customer Service Representatives?
The Cost of Living Index in Akron, OH is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Akron, OH?
Some top paying nearby cities include Canton-Massillon, OH ($42,390) and Cleveland, OH.
What is the average salary for a Customer Service Representative in Akron, OH?
The average annual salary for a Customer Service Representative in Akron, OH is $46,080.
How does Akron's cost of living compare to the national average?
Akron's cost of living index is 100, which is exactly the same as the national average, indicating a neutral cost of living environment.
Is the job market for Customer Service Representatives strong in Akron?
The market is stable, with a concentration of jobs (Location Quotient of 0.91) very close to the national average, suggesting consistent demand.
Can Customer Service Representatives expect salary increases with experience in Akron?
Yes, like most roles, experience is expected to lead to higher salaries, moving professionals into higher pay percentiles within the field.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 5,160 employees in the Akron, OH area with a job density of 16.127 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Akron, OH