Average Customer Service Representatives Salary in Youngstown-Warren, OH
Customer Service Representatives in Youngstown-Warren, OH, earn an average annual salary of $41,660. This figure is notably below the national average of $45,340, suggesting that local market dynamics, such as industry concentration and regional economic factors, play a significant role in compensation levels within this sector.
Executive Summary
- Average Salary: $41,660 per year.
- Growth Trend: Salaries have shifted 0.0% ↘ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $57,010.
- Outlook: With a local workforce of 1,940 Customer Service Representatives, Youngstown-Warren presents a moderate employment landscape for this role. The Location Quotient of 0.69 indicates that this profession is less concentrated here compared to the national average, implying a potentially stable but not exceptionally high demand for these services within the immediate region.
Salary Overview
The average Customer Service Representatives in Youngstown-Warren, OH earns-8.1%below the national average.
$20
$801
$3,472
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Youngstown-Warren's Customer Service Representative salaries over the past four years is not provided, it is generally assumed that compensation in this field, like many others, has experienced incremental growth. Factors such as inflation, increased demand for skilled service professionals, and evolving industry standards likely contribute to a gradual upward trend in average earnings.
Customer Service Representatives Salary Distribution in Youngstown-Warren, OH
The career trajectory for Customer Service Representatives in Youngstown-Warren typically involves a progression from entry-level positions to more senior roles. As individuals gain experience and develop specialized skills, their earning potential increases significantly, reflected in the widening salary gap between junior and senior-level practitioners. These percentile differences underscore the tangible rewards of career advancement within the customer service field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $26,470 | $12.7 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $31,245 | $15 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $37,670 | $18.1 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $52,075 | $25 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $57,010 | $27.4 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$41,660
Gross Pay
Real Wage (Purchasing Power)
$41,660
Adjusted for COL (100)
The average annual salary of $41,660 for Customer Service Representatives in Youngstown-Warren, OH, aligns precisely with the national average cost of living index of 100. This means that the purchasing power of the local salary is equivalent to the national standard, offering no significant advantage or disadvantage in terms of affordability for residents.
Job Market Context
1,940
Total Jobs
12.113
Per 1K Jobs
0.69
Location Quotient
Youngstown-Warren, OH has 0.69x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
The Location Quotient of 0.69 for Customer Service Representatives in Youngstown-Warren signifies that the concentration of these jobs is lower than the national average. This suggests that while opportunities exist, the market may not be as saturated as in other regions, potentially leading to a more competitive environment for job seekers or indicating a niche demand for these services locally.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Canton-Massillon, OH Customer Service Representatives Salary | $42,390↑ 2% | 43 mi |
| Akron, OH Customer Service Representatives Salary | $46,080↑ 11% | 46 mi |
| Weirton-Steubenville, WV-OH Customer Service Representatives Salary | $38,720↓ 7% | 48 mi |
| Pittsburgh, PA Customer Service Representatives Salary | $44,630↑ 7% | 57 mi |
| Cleveland, OH Customer Service Representatives Salary | $46,020↑ 10% | 60 mi |
Comparing salaries near Youngstown-Warren, OH
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Youngstown-Warren, OH?
The median annual salary for a Customer Service Representatives in Youngstown-Warren, OH is $41,660. This typically ranges from $26,470 for entry-level positions to $57,010 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Youngstown-Warren, OH is 8.1% lower than the national median of $45,340.
Is Youngstown-Warren, OH a lucrative place for Customer Service Representatives?
No, it is not particularly lucrative compared to the national average.The average salary of $41,660 is below the national average, and while the cost of living is also at the national average, there is no significant financial advantage to working in this role locally.
Is Youngstown-Warren, OH a good place to live for Customer Service Representatives?
The Cost of Living Index in Youngstown-Warren, OH is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Youngstown-Warren, OH?
Some top paying nearby cities include Canton-Massillon, OH ($42,390) and Akron, OH.
How does the local workforce size affect job prospects?
A local workforce of 1,940 Customer Service Representatives indicates a substantial presence of the profession, suggesting a steady availability of roles, though the lower Location Quotient implies it's not a primary hub for this industry.
What does a Location Quotient of 0.69 mean for job seekers?
A Location Quotient below 1.0, like 0.69, means there are fewer Customer Service Representative jobs per capita in Youngstown-Warren compared to the national average, potentially indicating a more competitive job market for these roles.
How does the Cost of Living Index of 100 impact the salary?
With a Cost of Living Index of 100, the $41,660 salary in Youngstown-Warren has the same purchasing power as the national average salary, meaning expenses for goods and services are neither cheaper nor more expensive than the national benchmark.
What is the number of Customer Service Representative jobs per 1,000 workers in Youngstown-Warren?
There are approximately 12.113 Customer Service Representative jobs per 1,000 workers in the Youngstown-Warren area, providing a metric for understanding local employment density in this sector.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 1,940 employees in the Youngstown-Warren, OH area with a job density of 12.113 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
Explore Customer Service Representatives Salaries by State
Top Jobs in Youngstown-Warren, OH
- All Occupations Salary in Youngstown-Warren, OH
- Food Preparation and Serving Related Occupations Salary in Youngstown-Warren, OH
- Office and Administrative Support Occupations Salary in Youngstown-Warren, OH
- Transportation and Material Moving Occupations Salary in Youngstown-Warren, OH
- Sales and Related Occupations Salary in Youngstown-Warren, OH
- Production Occupations Salary in Youngstown-Warren, OH
- Healthcare Practitioners and Technical Occupations Salary in Youngstown-Warren, OH
- Educational Instruction and Library Occupations Salary in Youngstown-Warren, OH
- Management Occupations Salary in Youngstown-Warren, OH
- Healthcare Support Occupations Salary in Youngstown-Warren, OH
- Browse All Jobs in Youngstown-Warren, OH →
Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Youngstown-Warren, OH