Average Customer Service Representatives Salary in Davenport-Moline-Rock Island, IA-IL
Customer Service Representatives in the Davenport-Moline-Rock Island, IA-IL area earn an average annual salary of $42,890. This figure is slightly below the national average of $45,340, a difference often influenced by regional economic factors and the specific demands of the local market. The cost of living in Davenport-Moline-Rock Island aligns perfectly with the national average, suggesting that the nominal salary offers a comparable purchasing power to other regions.
Executive Summary
- Average Salary: $42,890 per year.
- Growth Trend: Salaries have shifted 21.1% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $60,370.
- Outlook: The Davenport-Moline-Rock Island area supports a local workforce of 3,090 Customer Service Representatives. With a Location Quotient of 0.97, the concentration of these roles is nearly on par with the national average, indicating a stable and consistent demand for these professionals. The presence of over 17 jobs per 1,000 workers further underscores the steady employment opportunities available in this sector within the region.
Salary Overview
The average Customer Service Representatives in Davenport-Moline-Rock Island, IA-IL earns-5.4%below the national average.
$20.6
$825
$3,574
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for the Davenport-Moline-Rock Island area is not provided, it is reasonable to assume that Customer Service Representative salaries have experienced gradual growth over the past four years, mirroring national trends. Economic shifts, inflation, and evolving industry demands typically contribute to modest annual increases in compensation for roles across most sectors, including customer service.
Customer Service Representatives Salary Distribution in Davenport-Moline-Rock Island, IA-IL
Salary progression for Customer Service Representatives in Davenport-Moline-Rock Island, as elsewhere, is typically tied to experience and skill development. Entry-level positions may start at the lower end of the pay scale, while seasoned professionals with specialized skills or supervisory responsibilities can command significantly higher salaries. The percentile gaps in earnings reflect this career trajectory, rewarding accumulated expertise and proven performance.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $29,440 | $14.2 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $32,168 | $15.5 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $38,550 | $18.5 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $53,613 | $25.8 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $60,370 | $29 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$42,890
Gross Pay
Real Wage (Purchasing Power)
$42,890
Adjusted for COL (100)
With a Cost of Living Index of 100, Davenport-Moline-Rock Island, IA-IL, offers a cost of living that is precisely in line with the national average. This means that the average annual salary of $42,890 for Customer Service Representatives provides a purchasing power that is consistent with what one might expect nationally. Consequently, relocating to this area for this role does not present a significant advantage or disadvantage in terms of overall affordability.
Job Market Context
3,090
Total Jobs
17.168
Per 1K Jobs
0.97
Location Quotient
Davenport-Moline-Rock Island, IA-IL has 0.97x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
The Location Quotient of 0.97 for Customer Service Representatives in Davenport-Moline-Rock Island suggests a job market that is closely aligned with national employment patterns for this profession. This indicates a healthy, albeit not exceptionally concentrated, presence of these roles. The market is neither oversaturated nor unusually scarce, implying a balanced environment for job seekers and employers alike.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Iowa City, IA Customer Service Representatives Salary | $43,530↑ 1% | 48 mi |
| Cedar Rapids, IA Customer Service Representatives Salary | $45,660↑ 6% | 62 mi |
| Dubuque, IA Customer Service Representatives Salary | $46,000↑ 7% | 65 mi |
| Peoria, IL Customer Service Representatives Salary | $44,410↑ 4% | 76 mi |
| Rockford, IL Customer Service Representatives Salary | $44,390↑ 3% | 93 mi |
Comparing salaries near Davenport-Moline-Rock Island, IA-IL
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Frequently Asked Questions
How much does a Customer Service Representatives make in Davenport-Moline-Rock Island, IA-IL?
The median annual salary for a Customer Service Representatives in Davenport-Moline-Rock Island, IA-IL is $42,890. This typically ranges from $29,440 for entry-level positions to $60,370 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Davenport-Moline-Rock Island, IA-IL is 5.4% lower than the national median of $45,340.
Is Davenport-Moline-Rock Island, IA-IL a lucrative place for Customer Service Representatives?
No, not significantly more lucrative than the national average.The average salary of $42,890 is slightly below the national average, though the cost of living is exactly at the national average, offering comparable purchasing power.
Is Davenport-Moline-Rock Island, IA-IL a good place to live for Customer Service Representatives?
The Cost of Living Index in Davenport-Moline-Rock Island, IA-IL is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Davenport-Moline-Rock Island, IA-IL?
Some top paying nearby cities include Iowa City, IA ($43,530) and Cedar Rapids, IA.
How does the Davenport-Moline-Rock Island salary compare to the national average?
The average salary for Customer Service Representatives in Davenport-Moline-Rock Island is $42,890, which is approximately 5.4% lower than the national average of $45,340.
What is the cost of living in Davenport-Moline-Rock Island, IA-IL?
The cost of living index for Davenport-Moline-Rock Island is 100, which is exactly the national average, indicating average affordability.
How many Customer Service Representatives work in Davenport-Moline-Rock Island?
There are approximately 3,090 Customer Service Representatives employed in the Davenport-Moline-Rock Island area.
Is the job market for Customer Service Representatives strong in Davenport-Moline-Rock Island?
The market is stable, with a Location Quotient of 0.97, indicating a concentration of jobs very close to the national average, suggesting consistent demand.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 3,090 employees in the Davenport-Moline-Rock Island, IA-IL area with a job density of 17.168 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Davenport-Moline-Rock Island, IA-IL