Average Customer Service Representatives Salary in Dubuque, IA
Customer Service Representatives in Dubuque, IA earn an average annual salary of $46,000, slightly exceeding the national average of $45,340. This favorable pay is influenced by a combination of local economic factors and the specific demand for customer-facing roles within the Dubuque area.
Executive Summary
- Average Salary: $46,000 per year.
- Growth Trend: Salaries have shifted 14.0% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $59,420.
- Outlook: With a local workforce of 1,740 Customer Service Representatives, Dubuque exhibits a significant concentration of these roles, as indicated by a Location Quotient of 1.67. This suggests a robust local job market where demand for these professionals is notably higher than the national benchmark, implying good job security and potential for growth.
Salary Overview
The average Customer Service Representatives in Dubuque, IA earns+1.5%above the national average.
$22.1
$885
$3,833
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data is not provided, it is reasonable to assume that Customer Service Representative salaries in Dubuque, IA, have experienced steady growth over the past four years, mirroring national trends. Factors such as inflation, increasing cost of living, and evolving service industry demands typically drive upward salary adjustments in this sector.
Customer Service Representatives Salary Distribution in Dubuque, IA
Salary progression for Customer Service Representatives in Dubuque, IA, typically scales with experience. Entry-level positions may start at a lower percentile, while seasoned professionals with extensive experience and specialized skills can command salaries in the higher percentiles. The gap between entry-level and senior roles signifies clear career advancement opportunities within the field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $35,480 | $17.1 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $34,500 | $16.6 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $45,480 | $21.9 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $57,500 | $27.6 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $59,420 | $28.6 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$46,000
Gross Pay
Real Wage (Purchasing Power)
$46,000
Adjusted for COL (100)
The nominal average salary of $46,000 in Dubuque, IA, aligns perfectly with the local Cost of Living Index of 100, which is the national average. This indicates that the purchasing power of a Customer Service Representative's salary in Dubuque is equivalent to the national standard, suggesting a balanced economic environment for residents.
Job Market Context
1,740
Total Jobs
29.521
Per 1K Jobs
1.67
Location Quotient
Dubuque, IA has 1.7x the national concentration of Customer Service Representatives jobs — a major employment hub for this role. Job seekers will find significantly more opportunities here than in most other areas.
A Location Quotient of 1.67 for Customer Service Representatives in Dubuque, IA, signifies a market concentration that is 67% higher than the national average. This indicates a strong local demand and a potentially competitive environment for employers seeking talent, while also presenting ample opportunities for job seekers in this role.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Cedar Rapids, IA Customer Service Representatives Salary | $45,660↓ 1% | 62 mi |
| Davenport-Moline-Rock Island, IA-IL Customer Service Representatives Salary | $42,890↓ 7% | 65 mi |
| Iowa City, IA Customer Service Representatives Salary | $43,530↓ 5% | 72 mi |
| Madison, WI Customer Service Representatives Salary | $48,940↑ 6% | 78 mi |
| Waterloo-Cedar Falls, IA Customer Service Representatives Salary | $43,760↓ 5% | 84 mi |
Comparing salaries near Dubuque, IA
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Dubuque, IA?
The median annual salary for a Customer Service Representatives in Dubuque, IA is $46,000. This typically ranges from $35,480 for entry-level positions to $59,420 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Dubuque, IA is 1.5% higher than the national median of $45,340.
Is Dubuque, IA a lucrative place for Customer Service Representatives?
Yes, Dubuque, IA offers a competitive environment for Customer Service Representatives.The average salary slightly surpasses the national average, and the high concentration of these roles (LQ 1.67) suggests strong local demand.
Is Dubuque, IA a good place to live for Customer Service Representatives?
The Cost of Living Index in Dubuque, IA is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Dubuque, IA?
Some top paying nearby cities include Cedar Rapids, IA ($45,660) and Davenport-Moline-Rock Island, IA-IL.
How does Dubuque's Customer Service Representative salary compare to the national average?
Customer Service Representatives in Dubuque, IA, earn an average of $46,000 annually, which is slightly higher than the national average of $45,340.
What does the Location Quotient of 1.67 mean for job seekers?
A Location Quotient of 1.67 indicates that Dubuque has a significantly higher concentration of Customer Service Representative jobs compared to the national average, suggesting a strong local job market for this profession.
How does the cost of living in Dubuque affect the salary?
With a Cost of Living Index of 100, Dubuque's cost of living is exactly at the national average. This means the $46,000 salary provides purchasing power equivalent to the national average.
What is the total number of Customer Service Representatives in Dubuque?
There are approximately 1,740 Customer Service Representatives employed in Dubuque, IA, contributing to the local workforce.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 1,740 employees in the Dubuque, IA area with a job density of 29.521 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Dubuque, IA