Average Customer Service Representatives Salary in Dothan, AL
Customer Service Representatives in Dothan, AL earn an average annual salary of $36,850. This figure is notably below the national average of $45,340, reflecting localized economic factors and demand specific to the Dothan area. The prevailing wage in Dothan is thus influenced by regional industry strengths and the overall economic landscape.
Executive Summary
- Average Salary: $36,850 per year.
- Growth Trend: Salaries have shifted 19.1% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $48,850.
- Outlook: With a total local workforce of 910 Customer Service Representatives, Dothan, AL presents a moderately sized employment pool for this role. The Location Quotient of 0.86 suggests that this profession is slightly less concentrated than the national average, indicating a stable but not exceptionally high demand relative to other occupations within the city.
Salary Overview
The average Customer Service Representatives in Dothan, AL earns-18.7%below the national average.
$17.7
$709
$3,071
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Dothan is not provided, it is generally assumed that Customer Service Representative salaries nationwide have experienced steady growth over the past four years, driven by inflation and evolving job market dynamics. This trend likely extends to Dothan, AL, with nominal wages experiencing incremental increases year-over-year, though potentially at a different pace than the national average.
Customer Service Representatives Salary Distribution in Dothan, AL
Salary progression for Customer Service Representatives in Dothan, AL, typically correlates with experience. Entry-level positions generally start at the lower end of the pay scale, while senior representatives with extensive experience and specialized skills can command significantly higher salaries. The percentile gaps in compensation reflect these opportunities for career advancement and increased earning potential.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $27,030 | $13 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $27,638 | $13.3 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $36,100 | $17.4 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $46,063 | $22.1 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $48,850 | $23.5 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$36,850
Gross Pay
Real Wage (Purchasing Power)
$36,850
Adjusted for COL (100)
The average annual salary of $36,850 in Dothan, AL, aligns precisely with the national average Cost of Living Index of 100. This means that while the nominal salary is lower than the national average, the purchasing power of that salary within Dothan is equivalent to the national average, suggesting a balanced economic environment for residents.
Job Market Context
910
Total Jobs
15.14
Per 1K Jobs
0.86
Location Quotient
Dothan, AL has 0.86x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
A Location Quotient of 0.86 indicates that Customer Service Representatives are employed in Dothan, AL at a rate slightly below the national average concentration. This suggests that while the job market is present and functional, it may not be as saturated or competitive as in other regions, potentially offering a stable environment for job seekers.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Panama City-Panama City Beach, FL Customer Service Representatives Salary | $38,180↑ 4% | 72 mi |
| Albany, GA Customer Service Representatives Salary | $36,030↓ 2% | 76 mi |
| Crestview-Fort Walton Beach-Destin, FL Customer Service Representatives Salary | $40,320↑ 9% | 77 mi |
| Tallahassee, FL Customer Service Representatives Salary | $39,200↑ 6% | 87 mi |
| Montgomery, AL Customer Service Representatives Salary | $38,650↑ 5% | 92 mi |
Comparing salaries near Dothan, AL
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Dothan, AL?
The median annual salary for a Customer Service Representatives in Dothan, AL is $36,850. This typically ranges from $27,030 for entry-level positions to $48,850 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Dothan, AL is 18.7% lower than the national median of $45,340.
Is Dothan, AL a lucrative place for Customer Service Representatives?
No, Dothan, AL is not a particularly lucrative place for Customer Service Representatives compared to national standards.The average salary of $36,850 is significantly lower than the national average, although the cost of living is on par with the national average, mitigating some of the disparity in purchasing power.
Is Dothan, AL a good place to live for Customer Service Representatives?
The Cost of Living Index in Dothan, AL is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Dothan, AL?
Some top paying nearby cities include Panama City-Panama City Beach, FL ($38,180) and Albany, GA.
How does the number of Customer Service Representatives in Dothan compare nationally?
Dothan, AL has 15.14 Customer Service Representatives per 1,000 workers, which is slightly below the national average concentration, as indicated by a Location Quotient of 0.86.
What is the total number of Customer Service Representatives in Dothan, AL?
There are approximately 910 Customer Service Representatives employed within Dothan, AL.
Does experience impact Customer Service Representative salaries in Dothan?
Yes, experience plays a crucial role, with entry-level positions offering lower pay and senior roles commanding higher salaries, reflecting career progression.
How does Dothan's cost of living affect the salary?
Dothan's cost of living is at the national average (100), meaning the $36,850 salary has equivalent purchasing power to the national average salary in a higher cost-of-living area.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 910 employees in the Dothan, AL area with a job density of 15.14 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Dothan, AL