Average Customer Service Representatives Salary in Green Bay, WI
Customer Service Representatives in Green Bay, WI, earn an average annual salary of $46,800. This figure slightly surpasses the national average of $45,340, suggesting a localized demand or specific economic factors within Green Bay that contribute to this competitive compensation. The robust local workforce and concentration of these roles play a significant part in shaping this pay scale.
Executive Summary
- Average Salary: $46,800 per year.
- Growth Trend: Salaries have shifted 19.9% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $61,480.
- Outlook: With a total local workforce of 3,430 Customer Service Representatives and a Location Quotient of 1.13, Green Bay exhibits a healthy concentration of these roles, indicating a stable and potentially growing job market. The quotient exceeding the national average suggests that these positions are relatively more prevalent in Green Bay compared to the rest of the country, pointing to consistent demand.
Salary Overview
The average Customer Service Representatives in Green Bay, WI earns+3.2%above the national average.
$22.5
$900
$3,900
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Green Bay's Customer Service Representative salaries over the past four years is not provided, it is reasonable to assume a general upward trend mirroring national patterns. Economic shifts, inflation, and evolving industry demands typically drive salary increases for customer-facing roles, suggesting that compensation for these positions in Green Bay has likely seen incremental growth.
Customer Service Representatives Salary Distribution in Green Bay, WI
Salary progression for Customer Service Representatives in Green Bay, WI, typically scales with experience. Entry-level positions may start at a lower percentile, while seasoned professionals with extensive experience and specialized skills can command salaries in the higher percentiles. The gap between entry-level and senior roles signifies a clear career ladder and opportunities for advancement within the field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $31,320 | $15.1 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $35,100 | $16.9 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $46,290 | $22.3 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $58,500 | $28.1 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $61,480 | $29.6 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$46,800
Gross Pay
Real Wage (Purchasing Power)
$46,800
Adjusted for COL (100)
The nominal average annual salary of $46,800 in Green Bay, WI, aligns perfectly with the national average cost of living, indicated by an index of 100. This means that the purchasing power of a Customer Service Representative's salary in Green Bay is equivalent to that of their national counterparts, offering a stable financial environment without significant cost-of-living adjustments needed.
Job Market Context
3,430
Total Jobs
20.038
Per 1K Jobs
1.13
Location Quotient
With a location quotient of 1.13, Green Bay, WI has a slightly higher-than-average concentration of Customer Service Representatives roles compared to the national norm.
A Location Quotient of 1.13 signifies that Green Bay, WI, has a higher concentration of Customer Service Representative jobs relative to the national average. This suggests a potentially more competitive market for employers seeking talent, as the demand is slightly above the national norm. For job seekers, this concentration indicates a good number of opportunities within the local area.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Appleton, WI Customer Service Representatives Salary | $45,820↓ 2% | 26 mi |
| Oshkosh-Neenah, WI Customer Service Representatives Salary | $44,740↓ 4% | 44 mi |
| Sheboygan, WI Customer Service Representatives Salary | $47,350↑ 1% | 55 mi |
| Fond du Lac, WI Customer Service Representatives Salary | $49,830↑ 6% | 56 mi |
| South Central Wisconsin nonmetropolitan area Customer Service Representatives Salary | $44,690↓ 5% | 82 mi |
Comparing salaries near Green Bay, WI
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Green Bay, WI?
The median annual salary for a Customer Service Representatives in Green Bay, WI is $46,800. This typically ranges from $31,320 for entry-level positions to $61,480 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Green Bay, WI is 3.2% higher than the national median of $45,340.
Is Green Bay, WI a lucrative place for Customer Service Representatives?
Yes, Green Bay offers competitive compensation for Customer Service Representatives.The average salary of $46,800 slightly exceeds the national average, and the cost of living is on par with the national index, indicating good earning potential.
Is Green Bay, WI a good place to live for Customer Service Representatives?
The Cost of Living Index in Green Bay, WI is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Green Bay, WI?
Some top paying nearby cities include Appleton, WI ($45,820) and Oshkosh-Neenah, WI.
How does Green Bay's Customer Service Representative salary compare to the national average?
Customer Service Representatives in Green Bay earn an average of $46,800 annually, which is slightly higher than the national average of $45,340.
What is the significance of the Location Quotient in Green Bay?
A Location Quotient of 1.13 means Customer Service Representative jobs are 13% more concentrated in Green Bay than the national average, indicating a stronger local presence of this profession.
How does the cost of living in Green Bay affect salary perception?
With a Cost of Living Index of 100, Green Bay's cost of living matches the national average. Therefore, the $46,800 salary offers purchasing power equivalent to the national median.
What does the job market look like for Customer Service Representatives in Green Bay?
The market appears robust, with 3,430 Customer Service Representatives employed locally and a higher-than-average concentration of these roles, suggesting consistent demand.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 3,430 employees in the Green Bay, WI area with a job density of 20.038 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Green Bay, WI