Average Customer Service Representatives Salary in Oshkosh-Neenah, WI
Customer Service Representatives in Oshkosh-Neenah, WI earn an average annual salary of $44,740. This figure is slightly below the national average of $45,340, indicating a localized pay structure influenced by regional economic factors and the specific demand within the Oshkosh-Neenah market. The cost of living in Oshkosh-Neenah aligns perfectly with the national average, making this salary competitive within its immediate economic landscape.
Executive Summary
- Average Salary: $44,740 per year.
- Growth Trend: Salaries have shifted 5.9% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $60,540.
- Outlook: The Oshkosh-Neenah, WI market for Customer Service Representatives appears robust, with a total local workforce of 2,210 individuals in this role. The Location Quotient of 1.33 signifies a higher concentration of these jobs compared to the national average, suggesting a stable and potentially growing demand for skilled representatives in the area.
Salary Overview
The average Customer Service Representatives in Oshkosh-Neenah, WI earns-1.3%below the national average.
$21.5
$860
$3,728
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data is not provided, it is reasonable to assume that Customer Service Representative salaries in Oshkosh-Neenah, WI, like most markets, have experienced steady growth over the past four years. This growth is typically driven by inflation, increasing demand for customer support, and the need for businesses to retain experienced talent in a competitive labor environment.
Customer Service Representatives Salary Distribution in Oshkosh-Neenah, WI
Salary progression for Customer Service Representatives in Oshkosh-Neenah, WI, typically scales with experience. Entry-level positions may start at a lower percentile, while senior representatives with extensive experience and specialized skills can command salaries in the higher percentiles. The gap between entry-level and senior roles reflects the value placed on accumulated knowledge, problem-solving abilities, and customer relationship management expertise.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $32,590 | $15.7 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $33,555 | $16.1 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $40,390 | $19.4 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $55,925 | $26.9 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $60,540 | $29.1 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$44,740
Gross Pay
Real Wage (Purchasing Power)
$44,740
Adjusted for COL (100)
With a nominal average salary of $44,740 and a Cost of Living Index of 100, Customer Service Representatives in Oshkosh-Neenah, WI, experience a purchasing power that is directly in line with the national average. This means that the salary earned effectively covers the average cost of goods and services, offering a stable financial standing relative to the rest of the country.
Job Market Context
2,210
Total Jobs
23.525
Per 1K Jobs
1.33
Location Quotient
With a location quotient of 1.33, Oshkosh-Neenah, WI has a slightly higher-than-average concentration of Customer Service Representatives roles compared to the national norm.
The Location Quotient of 1.33 for Customer Service Representatives in Oshkosh-Neenah, WI, indicates that this profession is more concentrated in this area than the national average. This suggests a potentially competitive job market where employers may actively seek out qualified candidates, but also implies a strong presence of businesses that rely heavily on customer service functions.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Fond du Lac, WI Customer Service Representatives Salary | $49,830↑ 11% | 18 mi |
| Appleton, WI Customer Service Representatives Salary | $45,820↑ 2% | 20 mi |
| Green Bay, WI Customer Service Representatives Salary | $46,800↑ 5% | 44 mi |
| Sheboygan, WI Customer Service Representatives Salary | $47,350↑ 6% | 46 mi |
| South Central Wisconsin nonmetropolitan area Customer Service Representatives Salary | $44,690↓ 0% | 55 mi |
Comparing salaries near Oshkosh-Neenah, WI
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Oshkosh-Neenah, WI?
The median annual salary for a Customer Service Representatives in Oshkosh-Neenah, WI is $44,740. This typically ranges from $32,590 for entry-level positions to $60,540 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Oshkosh-Neenah, WI is 1.3% lower than the national median of $45,340.
Is Oshkosh-Neenah, WI a lucrative place for Customer Service Representatives?
Moderately so.The average salary of $44,740 is slightly below the national average, but the cost of living is also at the national average, making it a stable market. The higher concentration of jobs (LQ 1.33) suggests good opportunity.
Is Oshkosh-Neenah, WI a good place to live for Customer Service Representatives?
The Cost of Living Index in Oshkosh-Neenah, WI is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Oshkosh-Neenah, WI?
Some top paying nearby cities include Fond du Lac, WI ($49,830) and Appleton, WI.
How does the Oshkosh-Neenah salary compare to the national average?
The average annual salary for Customer Service Representatives in Oshkosh-Neenah, WI is $44,740, which is slightly lower than the national average of $45,340.
What is the significance of the Location Quotient (LQ) in Oshkosh-Neenah?
An LQ of 1.33 means that Customer Service Representative jobs are 33% more concentrated in Oshkosh-Neenah, WI, compared to the national average, indicating a higher local demand for this profession.
How does the cost of living affect the salary in Oshkosh-Neenah?
With a Cost of Living Index of 100, Oshkosh-Neenah's cost of living is exactly at the national average. This means the $44,740 salary provides purchasing power equivalent to the national average.
What is the total number of Customer Service Representatives in Oshkosh-Neenah?
There are approximately 2,210 Customer Service Representatives employed in the Oshkosh-Neenah, WI area.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 2,210 employees in the Oshkosh-Neenah, WI area with a job density of 23.525 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Oshkosh-Neenah, WI