Average Customer Service Representatives Salary in Jackson, MI
Customer Service Representatives in Jackson, MI, earn an average annual salary of $45,250. This figure is remarkably close to the national average of $45,340, indicating a stable and competitive compensation landscape. Local economic factors and the specific demand within Jackson contribute to this alignment with national trends.
Executive Summary
- Average Salary: $45,250 per year.
- Growth Trend: Salaries have shifted 35.3% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $61,790.
- Outlook: With a local workforce of 950 Customer Service Representatives, Jackson, MI, presents a moderately sized but stable job market for this role. The Location Quotient of 0.96 suggests that the concentration of these jobs is nearly on par with the national average, implying consistent demand and a healthy employment environment for professionals in this field.
Salary Overview
The average Customer Service Representatives in Jackson, MI earns-0.2%below the national average.
$21.8
$870
$3,771
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Jackson, MI is not provided, it's reasonable to assume that Customer Service Representative salaries in the area have experienced steady growth over the past four years, mirroring national trends. This growth is typically driven by inflation, increasing demand for skilled service professionals, and adjustments to minimum wage laws.
Customer Service Representatives Salary Distribution in Jackson, MI
Salary progression for Customer Service Representatives in Jackson, MI, typically scales with experience. Entry-level positions may start closer to the lower percentiles, while seasoned professionals with specialized skills or supervisory responsibilities can command salaries in the higher percentiles. The gap between entry-level and senior roles signifies clear career advancement opportunities within the field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $30,920 | $14.9 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $33,938 | $16.3 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $43,740 | $21 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $56,563 | $27.2 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $61,790 | $29.7 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$45,250
Gross Pay
Real Wage (Purchasing Power)
$45,250
Adjusted for COL (100)
The nominal average annual salary of $45,250 in Jackson, MI, aligns perfectly with the national average Cost of Living Index of 100. This means that the purchasing power of a Customer Service Representative's salary in Jackson is equivalent to the national average, making it a financially neutral location for relocation from a cost-of-living perspective.
Job Market Context
950
Total Jobs
16.953
Per 1K Jobs
0.96
Location Quotient
Jackson, MI has 0.96x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
A Location Quotient of 0.96 indicates that Customer Service Representative roles are slightly less concentrated in Jackson, MI, compared to the national average. This suggests a job market that is neither oversaturated nor exceptionally scarce, offering a balanced environment for job seekers and employers alike, with opportunities available but not overwhelmingly abundant.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Lansing-East Lansing, MI Customer Service Representatives Salary | $43,380↓ 4% | 34 mi |
| Ann Arbor, MI Customer Service Representatives Salary | $43,470↓ 4% | 34 mi |
| Battle Creek, MI Customer Service Representatives Salary | $44,720↓ 1% | 42 mi |
| Monroe, MI Customer Service Representatives Salary | $45,400↑ 0% | 57 mi |
| Toledo, OH Customer Service Representatives Salary | $44,230↓ 2% | 58 mi |
Comparing salaries near Jackson, MI
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Jackson, MI?
The median annual salary for a Customer Service Representatives in Jackson, MI is $45,250. This typically ranges from $30,920 for entry-level positions to $61,790 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Jackson, MI is 0.2% lower than the national median of $45,340.
Is Jackson, MI a lucrative place for Customer Service Representatives?
No, but it is competitive.While the average salary of $45,250 is nearly identical to the national average, and the cost of living is also at the national average, Jackson, MI, does not offer a significantly lucrative advantage over other locations.
Is Jackson, MI a good place to live for Customer Service Representatives?
The Cost of Living Index in Jackson, MI is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Jackson, MI?
Some top paying nearby cities include Lansing-East Lansing, MI ($43,380) and Ann Arbor, MI.
What is the average salary for a Customer Service Representative in Jackson, MI?
The average annual salary for a Customer Service Representative in Jackson, MI, is $45,250.
How does the Jackson, MI salary compare to the national average?
The average salary in Jackson, MI ($45,250) is very close to the national average ($45,340), indicating a comparable compensation level.
What is the cost of living in Jackson, MI?
The cost of living in Jackson, MI, is at the national average, with an index of 100.
How concentrated are Customer Service Representative jobs in Jackson, MI?
Customer Service Representative jobs are slightly less concentrated in Jackson, MI, with a Location Quotient of 0.96, meaning they are just below the national average concentration.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 950 employees in the Jackson, MI area with a job density of 16.953 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Jackson, MI