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Average Customer Service Representatives Salary in Lawrence, KS

Customer Service Representatives in Lawrence, KS, earn an average annual salary of $38,530. This figure is notably below the national average of $45,340, suggesting that local market dynamics and potentially a lower cost of living influence compensation in this region. Understanding these local pay scales is crucial for both job seekers and employers operating within Lawrence.

Executive Summary

  • Average Salary: $38,530 per year.
  • Growth Trend: Salaries have shifted 13.4% over the last 5 years.
  • Top Earners: Senior professionals (90th percentile) earn up to $47,310.
  • Outlook: With a total local workforce of 1,570 Customer Service Representatives, Lawrence, KS, demonstrates a significant concentration of these roles, indicated by a Location Quotient of 1.73. This suggests that the demand for customer service professionals in Lawrence is higher than the national average relative to its overall workforce size, pointing towards a robust and potentially growing job market for this profession.
2024 Market Data

Salary Overview

$38,530

The average Customer Service Representatives in Lawrence, KS earns-15.0%below the national average.

BreakdownBased on 40h/week
Hourly

$18.5

Weekly

$741

Monthly

$3,211

Customer Service Representatives Salary Distribution in Lawrence, KS

Salary progression for Customer Service Representatives in Lawrence, KS, typically correlates with experience. Entry-level positions may start closer to the lower end of the pay scale, while seasoned professionals with proven track records and advanced skills can command significantly higher salaries. The percentile gaps in earnings clearly signify career progression opportunities, rewarding dedication and expertise within the field.

Experience LevelMarket PercentileAnnual WageHourly Rate
Associate / AnalystData entry, reporting, supporting senior staff.10% (Entry)$29,840$14.3
Senior AnalystIndependent analysis, forecasting, client interaction.25% (Junior)$28,898$13.9
ManagerOversees team, compliance, and project delivery.50% (Median)$37,380$18
Director / VPStrategic planning, budget ownership, risk management.75% (Senior)$48,163$23.2
Executive / PartnerC-level leadership. High-level strategy & relations.90% (Expert)$47,310$22.7

Detailed Customer Service Representatives Market Analysis

Relocation Context

Nominal Salary

$38,530

Gross Pay

Real Wage (Purchasing Power)

$38,530

Adjusted for COL (100)

The nominal average annual salary of $38,530 in Lawrence, KS, aligns precisely with the national average Cost of Living Index of 100. This means that while the salary is lower than the national average, the purchasing power of that income is likely comparable to the national standard, as the cost of goods and services in Lawrence is not inflated.

Job Market Context

1,570

Total Jobs

30.596

Per 1K Jobs

1.73

Location Quotient

Major Hub

Lawrence, KS has 1.7x the national concentration of Customer Service Representatives jobs — a major employment hub for this role. Job seekers will find significantly more opportunities here than in most other areas.

The Location Quotient of 1.73 for Customer Service Representatives in Lawrence, KS, indicates a market concentration significantly above the national average. This suggests that the demand for these roles is robust locally, and the job market may be more competitive for employers seeking talent, or conversely, offer more opportunities for job seekers compared to national averages.

Nearby Job Markets

Nearby Cities for Customer Service Representatives

Comparing salaries near Lawrence, KS

Hiring Customer Service Representativess?

Frequently Asked Questions

How much does a Customer Service Representatives make in Lawrence, KS?

The median annual salary for a Customer Service Representatives in Lawrence, KS is $38,530. This typically ranges from $29,840 for entry-level positions to $47,310 for top-level roles.

How does the salary compare to the national average?

The average salary for this role in Lawrence, KS is 15.0% lower than the national median of $45,340.

Is Lawrence, KS a lucrative place for Customer Service Representatives?

No, not significantly more lucrative than the national average.While the cost of living is average, the average salary of $38,530 is below the national average of $45,340, indicating less lucrative compensation in nominal terms.

Is Lawrence, KS a good place to live for Customer Service Representatives?

The Cost of Living Index in Lawrence, KS is 100. While higher than average, this often correlates with higher wages.

Where are the highest paying cities near Lawrence, KS?

Some top paying nearby cities include Topeka, KS ($42,230) and Kansas City, MO-KS.

How does the Lawrence, KS salary compare to the national average?

The average annual salary for Customer Service Representatives in Lawrence, KS, is $38,530, which is lower than the national average of $45,340.

What does the Location Quotient of 1.73 mean for job seekers?

A Location Quotient of 1.73 signifies that Customer Service Representative roles are more concentrated in Lawrence, KS, than the national average, suggesting a potentially higher demand and more job opportunities relative to the local workforce.

How does the Cost of Living in Lawrence, KS affect salary perception?

With a Cost of Living Index of 100, Lawrence, KS, has a cost of living that matches the national average. Therefore, the $38,530 salary has a purchasing power equivalent to the national average, despite being lower in nominal terms.

What is the total number of Customer Service Representatives in Lawrence, KS?

There are approximately 1,570 Customer Service Representatives employed in Lawrence, KS, contributing to the local workforce.

Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 1,570 employees in the Lawrence, KS area with a job density of 30.596 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.