Average Customer Service Representatives Salary in Morgantown, WV
Customer Service Representatives in Morgantown, WV, earn an average annual salary of $41,020. This figure is below the national average of $45,340, reflecting regional economic factors and the specific demand within the Morgantown labor market. The local pay scale is influenced by the overall economic landscape and the concentration of businesses requiring these essential roles.
Executive Summary
- Average Salary: $41,020 per year.
- Growth Trend: Salaries have shifted 48.1% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $59,270.
- Outlook: Morgantown, WV, supports a local workforce of 790 Customer Service Representatives. With a Location Quotient of 0.66, the concentration of these roles is lower than the national average, suggesting a moderately developed but not overly saturated market. The presence of 11.735 jobs per 1,000 workers indicates a steady, albeit not exceptionally high, demand for these professionals within the region.
Salary Overview
The average Customer Service Representatives in Morgantown, WV earns-9.5%below the national average.
$19.7
$789
$3,418
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Morgantown's Customer Service Representative salaries over the past four years is not provided, it is generally assumed that this sector, like many others, has experienced incremental salary growth. Economic shifts, inflation, and evolving industry demands typically contribute to a gradual upward trend in compensation for skilled professionals over time.
Customer Service Representatives Salary Distribution in Morgantown, WV
Salary progression for Customer Service Representatives in Morgantown, WV, typically correlates with experience. Entry-level positions may start at the lower end of the pay scale, while seasoned professionals with extensive experience and specialized skills can command significantly higher salaries. The percentile gaps in compensation reflect these opportunities for career advancement and increased earning potential.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $28,420 | $13.7 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $30,765 | $14.8 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $36,830 | $17.7 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $51,275 | $24.7 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $59,270 | $28.5 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$41,020
Gross Pay
Real Wage (Purchasing Power)
$41,020
Adjusted for COL (100)
The average annual salary of $41,020 in Morgantown, WV, aligns precisely with the national average Cost of Living Index of 100. This means that the nominal income earned by a Customer Service Representative in Morgantown has purchasing power equivalent to the national average, suggesting a balanced financial landscape for residents.
Job Market Context
790
Total Jobs
11.735
Per 1K Jobs
0.66
Location Quotient
Morgantown, WV has 0.66x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
With a Location Quotient of 0.66, Morgantown, WV, has a lower concentration of Customer Service Representative jobs compared to the national average. This indicates that while the role is present, it is not a dominant industry sector within the local economy, suggesting a competitive job market where opportunities may be more specialized or require specific qualifications.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Wheeling, WV-OH Customer Service Representatives Salary | $41,480↑ 1% | 50 mi |
| Pittsburgh, PA Customer Service Representatives Salary | $44,630↑ 9% | 55 mi |
| Weirton-Steubenville, WV-OH Customer Service Representatives Salary | $38,720↓ 6% | 62 mi |
| Johnstown, PA Customer Service Representatives Salary | $36,970↓ 10% | 72 mi |
| Parkersburg-Vienna, WV Customer Service Representatives Salary | $36,840↓ 10% | 89 mi |
Comparing salaries near Morgantown, WV
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Morgantown, WV?
The median annual salary for a Customer Service Representatives in Morgantown, WV is $41,020. This typically ranges from $28,420 for entry-level positions to $59,270 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Morgantown, WV is 9.5% lower than the national median of $45,340.
Is Morgantown, WV a lucrative place for Customer Service Representatives?
No, not exceptionally lucrative compared to the national average.The average salary of $41,020 is below the national average, and the job concentration is lower than the national benchmark, indicating less overall demand and potentially slower wage growth.
Is Morgantown, WV a good place to live for Customer Service Representatives?
The Cost of Living Index in Morgantown, WV is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Morgantown, WV?
Some top paying nearby cities include Wheeling, WV-OH ($41,480) and Pittsburgh, PA.
How does Morgantown's Customer Service Representative salary compare to the national average?
Customer Service Representatives in Morgantown, WV, earn an average of $41,020 annually, which is approximately $4,320 less than the national average of $45,340.
What is the Cost of Living in Morgantown, WV for Customer Service Representatives?
Morgantown, WV, has a Cost of Living Index of 100, which is exactly the national average. This means the purchasing power of the local salary is on par with the national standard.
How concentrated are Customer Service Representative jobs in Morgantown, WV?
The concentration of Customer Service Representative jobs in Morgantown, WV, is relatively low, with a Location Quotient of 0.66, indicating fewer jobs per capita compared to the national average.
What is the total number of Customer Service Representatives in Morgantown, WV?
There are approximately 790 Customer Service Representatives employed in Morgantown, WV, contributing to the local service sector workforce.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 790 employees in the Morgantown, WV area with a job density of 11.735 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Morgantown, WV