Average Customer Service Representatives Salary in Sacramento-Roseville-Folsom, CA
Customer Service Representatives in the Sacramento-Roseville-Folsom, CA area earn an average annual salary of $51,970. This figure notably surpasses the national average of $45,340, indicating a stronger demand or higher operational costs influencing compensation within this specific metropolitan region. Local economic factors and industry concentration likely contribute to this elevated pay scale.
Executive Summary
- Average Salary: $51,970 per year.
- Growth Trend: Salaries have shifted 0.0% ↘ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $73,630.
- Outlook: With a substantial local workforce of 12,810 Customer Service Representatives, the Sacramento-Roseville-Folsom area demonstrates a significant presence of this profession. The Location Quotient of 0.68 suggests that while the concentration is slightly below the national average, the sheer volume of jobs per 1,000 workers (12.009) points to a stable and consistent demand for these roles within the local economy.
Salary Overview
The average Customer Service Representatives in Sacramento-Roseville-Folsom, CA earns+14.6%above the national average.
$25
$999
$4,331
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data is not provided, it is reasonable to assume that salaries for Customer Service Representatives in Sacramento-Roseville-Folsom have experienced growth over the past four years, mirroring national trends. Factors such as inflation, increased cost of living, and evolving customer service demands typically drive incremental salary increases in most professional fields.
Customer Service Representatives Salary Distribution in Sacramento-Roseville-Folsom, CA
Salary progression for Customer Service Representatives in Sacramento-Roseville-Folsom typically scales with experience. Entry-level positions might start closer to the lower end of the pay scale, while senior representatives with specialized skills or supervisory responsibilities can command significantly higher salaries. The percentile gaps between entry-level and senior roles reflect clear career advancement opportunities and increased earning potential.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $37,260 | $17.9 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $38,978 | $18.7 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $47,750 | $23 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $64,963 | $31.2 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $73,630 | $35.4 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$51,970
Gross Pay
Real Wage (Purchasing Power)
$51,970
Adjusted for COL (100)
The average annual salary of $51,970 in Sacramento-Roseville-Folsom aligns perfectly with the national Cost of Living Index of 100. This means that the purchasing power of a Customer Service Representative's salary in this area is equivalent to the national average, suggesting that while nominal earnings are higher, the cost of essential goods and services remains comparable to the rest of the country.
Job Market Context
12,810
Total Jobs
12.009
Per 1K Jobs
0.68
Location Quotient
Sacramento-Roseville-Folsom, CA has 0.68x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
A Location Quotient of 0.68 indicates that Customer Service Representative roles are somewhat less concentrated in Sacramento-Roseville-Folsom compared to the national average. This suggests that while the market is not oversaturated, there is a steady presence of these jobs, offering a balanced environment for both job seekers and employers. The market is neither excessively competitive nor scarce, providing moderate opportunities.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Yuba City, CA Customer Service Representatives Salary | $47,430↓ 9% | 40 mi |
| Stockton-Lodi, CA Customer Service Representatives Salary | $55,140↑ 6% | 42 mi |
| Napa, CA Customer Service Representatives Salary | $53,670↑ 3% | 49 mi |
| Vallejo, CA Customer Service Representatives Salary | $51,680↓ 1% | 52 mi |
| Santa Rosa-Petaluma, CA Customer Service Representatives Salary | $52,070↑ 0% | 67 mi |
Comparing salaries near Sacramento-Roseville-Folsom, CA
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Sacramento-Roseville-Folsom, CA?
The median annual salary for a Customer Service Representatives in Sacramento-Roseville-Folsom, CA is $51,970. This typically ranges from $37,260 for entry-level positions to $73,630 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Sacramento-Roseville-Folsom, CA is 14.6% higher than the national median of $45,340.
Is Sacramento-Roseville-Folsom, CA a lucrative place for Customer Service Representatives?
Yes, it is a moderately lucrative place for Customer Service Representatives.Customer Service Representatives in Sacramento earn approximately $6,630 more annually than the national average. The local cost of living is on par with the national average, meaning this higher salary offers increased disposable income.
Is Sacramento-Roseville-Folsom, CA a good place to live for Customer Service Representatives?
The Cost of Living Index in Sacramento-Roseville-Folsom, CA is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Sacramento-Roseville-Folsom, CA?
Some top paying nearby cities include Yuba City, CA ($47,430) and Stockton-Lodi, CA.
How does the Sacramento Customer Service Representative salary compare to the national average?
The average annual salary for Customer Service Representatives in Sacramento-Roseville-Folsom is $51,970, which is $6,630 higher than the national average of $45,340.
What is the Cost of Living in Sacramento-Roseville-Folsom, CA?
The Cost of Living Index for Sacramento-Roseville-Folsom is 100, which is exactly the national average. This means the cost of goods and services is comparable to the U.S. average.
How concentrated are Customer Service Representative jobs in Sacramento?
The Location Quotient for Customer Service Representatives in Sacramento is 0.68, indicating that the concentration of these jobs is below the national average, suggesting a moderately competitive job market.
What is the total number of Customer Service Representatives in the Sacramento area?
There are approximately 12,810 Customer Service Representatives employed in the Sacramento-Roseville-Folsom metropolitan area.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 12,810 employees in the Sacramento-Roseville-Folsom, CA area with a job density of 12.009 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Sacramento-Roseville-Folsom, CA