Average Customer Service Representatives Salary in Glens Falls, NY
Customer Service Representatives in Glens Falls, NY, earn an average annual salary of $44,690. This figure is slightly below the national average of $45,340, indicating a localized pay scale influenced by regional economic factors and the specific demands of the Glens Falls market. The total local workforce for this role stands at 670 individuals.
Executive Summary
- Average Salary: $44,690 per year.
- Growth Trend: Salaries have shifted 19.0% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $61,000.
- Outlook: The job market for Customer Service Representatives in Glens Falls, NY, shows a stable presence with a total local workforce of 670. The Location Quotient of 0.76 suggests that while the concentration of these roles is slightly lower than the national average, there is still a consistent demand, with 13.37 jobs per 1,000 workers, indicating a steady need for these professionals within the local economy.
Salary Overview
The average Customer Service Representatives in Glens Falls, NY earns-1.4%below the national average.
$21.5
$859
$3,724
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Glens Falls is not provided, it's reasonable to assume that Customer Service Representative salaries in the region have experienced gradual growth over the past four years, mirroring national trends. This growth is typically driven by inflation, increased demand for skilled service professionals, and evolving industry standards, ensuring that compensation keeps pace with the cost of living and market expectations.
Customer Service Representatives Salary Distribution in Glens Falls, NY
Salary progression for Customer Service Representatives in Glens Falls, NY, is strongly tied to experience. Entry-level positions typically command lower salaries, while seasoned professionals with extensive experience and specialized skills can expect significantly higher earnings. The percentile gaps between junior and senior roles reflect a clear career ladder, offering substantial opportunities for financial advancement through dedication and skill development.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $32,870 | $15.8 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $33,518 | $16.1 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $39,300 | $18.9 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $55,863 | $26.9 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $61,000 | $29.3 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$44,690
Gross Pay
Real Wage (Purchasing Power)
$44,690
Adjusted for COL (100)
The nominal average annual salary of $44,690 in Glens Falls, NY, aligns perfectly with the local Cost of Living Index of 100, which is the national average. This means that the purchasing power of a Customer Service Representative's salary in Glens Falls is equivalent to the national average, suggesting that the cost of essential goods and services is balanced with the prevailing wages for this profession.
Job Market Context
670
Total Jobs
13.37
Per 1K Jobs
0.76
Location Quotient
Glens Falls, NY has 0.76x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
With a Location Quotient of 0.76, Glens Falls, NY, has a slightly lower concentration of Customer Service Representative jobs compared to the national average. This suggests that while the role is present and necessary, the market may not be oversaturated, potentially offering a stable environment for job seekers. The number of jobs per 1,000 workers (13.37) indicates a consistent, albeit not exceptionally high, level of demand.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Albany-Schenectady-Troy, NY Customer Service Representatives Salary | $48,280↑ 8% | 45 mi |
| Pittsfield, MA Customer Service Representatives Salary | $46,580↑ 4% | 62 mi |
| Northern Vermont nonmetropolitan area Customer Service Representatives Salary | $49,040↑ 10% | 69 mi |
| Southern Vermont nonmetropolitan area Customer Service Representatives Salary | $48,180↑ 8% | 69 mi |
| Utica-Rome, NY Customer Service Representatives Salary | $46,500↑ 4% | 81 mi |
Comparing salaries near Glens Falls, NY
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Glens Falls, NY?
The median annual salary for a Customer Service Representatives in Glens Falls, NY is $44,690. This typically ranges from $32,870 for entry-level positions to $61,000 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Glens Falls, NY is 1.4% lower than the national median of $45,340.
Is Glens Falls, NY a lucrative place for Customer Service Representatives?
No, not exceptionally lucrative compared to the national average.The average salary of $44,690 is slightly below the national average, and the job market concentration is also lower than the national benchmark.
Is Glens Falls, NY a good place to live for Customer Service Representatives?
The Cost of Living Index in Glens Falls, NY is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Glens Falls, NY?
Some top paying nearby cities include Albany-Schenectady-Troy, NY ($48,280) and Pittsfield, MA.
How does the cost of living in Glens Falls, NY affect salary expectations?
The Cost of Living Index in Glens Falls, NY, is exactly at the national average (100), meaning the $44,690 average salary offers purchasing power equivalent to the national average, making it a balanced market.
What is the job market like for Customer Service Representatives in Glens Falls, NY?
The market is stable with 670 local workers and 13.37 jobs per 1,000 workers. The Location Quotient of 0.76 indicates a slightly lower concentration than the national average, suggesting steady but not booming demand.
Can Customer Service Representatives expect salary growth in Glens Falls, NY?
Yes, as with most roles, experience and skill development typically lead to higher salaries. While specific local data isn't provided, national trends suggest a positive outlook for salary increases over time.
How does the Glens Falls salary compare to the national average?
The average salary of $44,690 in Glens Falls is slightly lower than the national average of $45,340, indicating a minor difference in compensation for this role.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 670 employees in the Glens Falls, NY area with a job density of 13.37 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Glens Falls, NY