Average Customer Service Representatives Salary in Goldsboro, NC
In Goldsboro, North Carolina, Customer Service Representatives earn an average annual salary of $35,180. This figure is notably below the national average of $45,340, reflecting localized economic factors and regional demand specific to the Goldsboro market. The pay scale in Goldsboro is influenced by the cost of doing business and the overall economic landscape of the area.
Executive Summary
- Average Salary: $35,180 per year.
- Growth Trend: Salaries have shifted 1.8% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $47,770.
- Outlook: The Customer Service Representative job market in Goldsboro, NC, supports a local workforce of 710 individuals. With a Location Quotient of 0.97, the concentration of these roles is nearly on par with the national average, suggesting a stable, albeit not exceptionally concentrated, presence of this profession. The presence of 17.2 jobs per 1,000 workers indicates a consistent demand for customer service skills within the local economy.
Salary Overview
The average Customer Service Representatives in Goldsboro, NC earns-22.4%below the national average.
$16.9
$677
$2,932
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Goldsboro is not provided, it is generally assumed that Customer Service Representative salaries nationwide have seen a modest upward trend over the past four years, driven by inflation and evolving service expectations. This national trend likely influences local compensation adjustments, even if Goldsboro's growth rate may differ due to its unique economic drivers.
Customer Service Representatives Salary Distribution in Goldsboro, NC
Career progression for Customer Service Representatives in Goldsboro, as elsewhere, typically involves a salary increase with experience. Entry-level positions may start at the lower end of the pay scale, while senior representatives with specialized skills or supervisory responsibilities can command significantly higher compensation. The percentile gaps in salary distribution highlight the potential for substantial career and financial growth within this field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $27,170 | $13.1 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $26,385 | $12.7 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $33,000 | $15.9 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $43,975 | $21.1 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $47,770 | $23 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$35,180
Gross Pay
Real Wage (Purchasing Power)
$35,180
Adjusted for COL (100)
The average annual salary of $35,180 in Goldsboro, NC, aligns perfectly with the local Cost of Living Index of 100, which is the national average. This means that the purchasing power of a Customer Service Representative's salary in Goldsboro is equivalent to the national average, offering a stable financial standing relative to the cost of goods and services in the area.
Job Market Context
710
Total Jobs
17.2
Per 1K Jobs
0.97
Location Quotient
Goldsboro, NC has 0.97x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
With a Location Quotient of 0.97, the job market for Customer Service Representatives in Goldsboro, NC, is closely aligned with the national average in terms of concentration. This suggests a balanced market where the demand for these professionals is present but not overwhelmingly high or low compared to other regions. It indicates a steady need for customer service skills without excessive competition or scarcity.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Greenville, NC Customer Service Representatives Salary | $37,730↑ 7% | 37 mi |
| Rocky Mount, NC Customer Service Representatives Salary | $39,150↑ 11% | 42 mi |
| Raleigh-Cary, NC Customer Service Representatives Salary | $44,420↑ 26% | 49 mi |
| Jacksonville, NC Customer Service Representatives Salary | $34,670↓ 1% | 55 mi |
| Fayetteville, NC Customer Service Representatives Salary | $36,940↑ 5% | 60 mi |
Comparing salaries near Goldsboro, NC
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Goldsboro, NC?
The median annual salary for a Customer Service Representatives in Goldsboro, NC is $35,180. This typically ranges from $27,170 for entry-level positions to $47,770 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Goldsboro, NC is 22.4% lower than the national median of $45,340.
Is Goldsboro, NC a lucrative place for Customer Service Representatives?
No, Goldsboro, NC is not considered a particularly lucrative place for Customer Service Representatives based on average salary.The average salary of $35,180 is significantly lower than the national average of $45,340. While the cost of living is at the national average, the nominal salary does not offer a substantial financial advantage.
Is Goldsboro, NC a good place to live for Customer Service Representatives?
The Cost of Living Index in Goldsboro, NC is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Goldsboro, NC?
Some top paying nearby cities include Greenville, NC ($37,730) and Rocky Mount, NC.
How does Goldsboro's Customer Service Representative salary compare to the national average?
Customer Service Representatives in Goldsboro, NC, earn an average of $35,180 annually, which is approximately $10,160 less than the national average of $45,340.
What is the cost of living in Goldsboro, NC for Customer Service Representatives?
The cost of living in Goldsboro, NC, is exactly at the national average, indicated by a Cost of Living Index of 100. This means that the purchasing power of a salary in Goldsboro is equivalent to the national average.
How concentrated is the Customer Service Representative job market in Goldsboro, NC?
The job market for Customer Service Representatives in Goldsboro, NC, is nearly as concentrated as the national average, with a Location Quotient of 0.97, indicating a stable presence of these roles.
What is the total number of Customer Service Representatives in Goldsboro, NC?
There are approximately 710 Customer Service Representatives employed in Goldsboro, NC, contributing to the local workforce.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 710 employees in the Goldsboro, NC area with a job density of 17.2 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Goldsboro, NC