Average Customer Service Representatives Salary in Jacksonville, NC
Customer Service Representatives in Jacksonville, NC, earn an average annual salary of $34,670. This figure is notably below the national average of $45,340, reflecting localized economic factors and potentially a different demand dynamic within the region. The specific economic landscape and industry concentration in Jacksonville, NC, play a significant role in shaping compensation for these essential roles.
Executive Summary
- Average Salary: $34,670 per year.
- Growth Trend: Salaries have shifted 20.2% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $45,320.
- Outlook: Jacksonville, NC, supports a local workforce of 1,250 Customer Service Representatives, indicating a substantial presence in the job market. With a Location Quotient of 1.33, the concentration of these roles in Jacksonville is 33% higher than the national average, suggesting a robust and potentially growing demand for these professionals within the area.
Salary Overview
The average Customer Service Representatives in Jacksonville, NC earns-23.5%below the national average.
$16.7
$667
$2,889
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data is not provided, it is reasonable to assume that Customer Service Representative salaries in Jacksonville, NC, have experienced growth over the past four years, mirroring national trends. Economic development and inflation typically drive salary increases, and we anticipate a positive trajectory for compensation in this sector.
Customer Service Representatives Salary Distribution in Jacksonville, NC
Career progression for Customer Service Representatives in Jacksonville, NC, is typically marked by increasing salary levels. Entry-level positions may start closer to the lower end of the pay scale, while experienced professionals with specialized skills or supervisory responsibilities can command significantly higher salaries. The percentile gaps in earnings highlight the potential for substantial income growth as individuals advance in their careers.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $27,360 | $13.2 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $26,003 | $12.5 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $32,870 | $15.8 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $43,338 | $20.8 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $45,320 | $21.8 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$34,670
Gross Pay
Real Wage (Purchasing Power)
$34,670
Adjusted for COL (100)
The average annual salary of $34,670 in Jacksonville, NC, aligns precisely with the national average Cost of Living Index of 100. This means that while the nominal salary is lower than the national average, the purchasing power of this income is comparable to the national standard, making the effective financial standing relatively balanced.
Job Market Context
1,250
Total Jobs
23.518
Per 1K Jobs
1.33
Location Quotient
With a location quotient of 1.33, Jacksonville, NC has a slightly higher-than-average concentration of Customer Service Representatives roles compared to the national norm.
A Location Quotient of 1.33 signifies that Customer Service Representatives are more concentrated in Jacksonville, NC, than in the typical U.S. metropolitan area. This suggests a healthy job market with a demand that outpaces the national average, potentially leading to more opportunities and competitive hiring practices for qualified candidates.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Wilmington, NC Customer Service Representatives Salary | $40,700↑ 17% | 46 mi |
| Goldsboro, NC Customer Service Representatives Salary | $35,180↑ 1% | 55 mi |
| Greenville, NC Customer Service Representatives Salary | $37,730↑ 9% | 60 mi |
| Rocky Mount, NC Customer Service Representatives Salary | $39,150↑ 13% | 89 mi |
| Fayetteville, NC Customer Service Representatives Salary | $36,940↑ 7% | 93 mi |
Comparing salaries near Jacksonville, NC
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Jacksonville, NC?
The median annual salary for a Customer Service Representatives in Jacksonville, NC is $34,670. This typically ranges from $27,360 for entry-level positions to $45,320 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Jacksonville, NC is 23.5% lower than the national median of $45,340.
Is Jacksonville, NC a lucrative place for Customer Service Representatives?
No, not compared to the national average.While the Cost of Living is average, the nominal salary of $34,670 is significantly lower than the national average of $45,340. However, the higher Location Quotient suggests good local demand.
Is Jacksonville, NC a good place to live for Customer Service Representatives?
The Cost of Living Index in Jacksonville, NC is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Jacksonville, NC?
Some top paying nearby cities include Wilmington, NC ($40,700) and Goldsboro, NC.
What is the average salary for a Customer Service Representative in Jacksonville, NC?
The average annual salary for a Customer Service Representative in Jacksonville, NC, is $34,670.
How does the Jacksonville, NC salary compare to the national average?
The average salary in Jacksonville, NC ($34,670) is lower than the national average ($45,340) by approximately $10,670.
Is the job market for Customer Service Representatives strong in Jacksonville, NC?
Yes, the market appears strong with a Location Quotient of 1.33, indicating a higher concentration of these jobs than the national average.
How does the cost of living in Jacksonville, NC affect the salary?
The Cost of Living Index is 100, which is the national average. This means the $34,670 salary has average purchasing power locally.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 1,250 employees in the Jacksonville, NC area with a job density of 23.518 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
Explore Customer Service Representatives Salaries by State
Top Jobs in Jacksonville, NC
- All Occupations Salary in Jacksonville, NC
- Food Preparation and Serving Related Occupations Salary in Jacksonville, NC
- Office and Administrative Support Occupations Salary in Jacksonville, NC
- Sales and Related Occupations Salary in Jacksonville, NC
- Educational Instruction and Library Occupations Salary in Jacksonville, NC
- Transportation and Material Moving Occupations Salary in Jacksonville, NC
- Healthcare Practitioners and Technical Occupations Salary in Jacksonville, NC
- Business and Financial Operations Occupations Salary in Jacksonville, NC
- Management Occupations Salary in Jacksonville, NC
- Installation, Maintenance, and Repair Occupations Salary in Jacksonville, NC
- Browse All Jobs in Jacksonville, NC →
Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Jacksonville, NC