Average Customer Service Representatives Salary in Helena, MT
Customer Service Representatives in Helena, Montana, earn an average annual salary of $45,350. This figure is remarkably aligned with the national average of $45,340, indicating a stable compensation landscape. Factors such as the local economic environment and the specific demand within Helena contribute to this parity.
Executive Summary
- Average Salary: $45,350 per year.
- Growth Trend: Salaries have shifted 0.0% ↘ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $61,070.
- Outlook: Helena, MT, supports a local workforce of 540 Customer Service Representatives. With a Location Quotient of 0.7, the concentration of these roles is slightly below the national average, suggesting a moderate but consistent demand for these professionals within the state capital. The presence of 12.358 jobs per 1,000 workers further underscores the steady employment opportunities available.
Salary Overview
The average Customer Service Representatives in Helena, MT earns+0.0%above the national average.
$21.8
$872
$3,779
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Helena is not provided, it's reasonable to assume that Customer Service Representative salaries in most US markets, including Helena, have experienced gradual growth over the past four years. This trend is typically driven by inflation, increasing cost of living, and evolving employer demands for skilled service professionals.
Customer Service Representatives Salary Distribution in Helena, MT
The career trajectory for Customer Service Representatives in Helena, MT, generally shows a clear correlation between experience and earning potential. Entry-level positions typically start at the lower end of the salary spectrum, while seasoned professionals with extensive experience and specialized skills can command significantly higher salaries, often reaching the upper percentiles of the pay scale.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $34,870 | $16.8 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $34,013 | $16.4 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $43,790 | $21.1 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $56,688 | $27.3 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $61,070 | $29.4 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$45,350
Gross Pay
Real Wage (Purchasing Power)
$45,350
Adjusted for COL (100)
With an average annual salary of $45,350 and a Cost of Living Index of 100, the nominal income in Helena, MT, perfectly matches the national average cost of living. This suggests that the purchasing power of a Customer Service Representative's salary in Helena is comparable to that of their counterparts in an average US city.
Job Market Context
540
Total Jobs
12.358
Per 1K Jobs
0.7
Location Quotient
Helena, MT has 0.70x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
The Location Quotient of 0.7 for Customer Service Representatives in Helena, MT, indicates that the concentration of these jobs is 30% lower than the national average. This suggests that while the role is present and necessary, the market is not oversaturated, potentially offering a stable environment for job seekers rather than a highly competitive one.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Great Falls, MT Customer Service Representatives Salary | $41,250↓ 9% | 71 mi |
| West Montana nonmetropolitan area Customer Service Representatives Salary | $41,460↓ 9% | 77 mi |
| East-Central Montana nonmetropolitan area Customer Service Representatives Salary | $43,050↓ 5% | 77 mi |
| Southwest Montana nonmetropolitan area Customer Service Representatives Salary | $44,190↓ 3% | 77 mi |
| Bozeman, MT Customer Service Representatives Salary | $48,100↑ 6% | 78 mi |
Comparing salaries near Helena, MT
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Helena, MT?
The median annual salary for a Customer Service Representatives in Helena, MT is $45,350. This typically ranges from $34,870 for entry-level positions to $61,070 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Helena, MT is 0.0% higher than the national median of $45,340.
Is Helena, MT a lucrative place for Customer Service Representatives?
No, not significantly more lucrative than the national average.The average salary of $45,350 is virtually identical to the national average, and the cost of living is also at the national average. While stable, it does not offer a substantial financial advantage over other locations.
Is Helena, MT a good place to live for Customer Service Representatives?
The Cost of Living Index in Helena, MT is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Helena, MT?
Some top paying nearby cities include Great Falls, MT ($41,250) and West Montana nonmetropolitan area.
How does experience affect Customer Service Representative salaries in Helena, MT?
Experience plays a crucial role, with entry-level positions offering lower pay and senior roles commanding higher salaries, reflecting increased skills and responsibilities.
What is the job market like for Customer Service Representatives in Helena, MT?
The market is stable with a moderate demand, as indicated by the jobs per 1,000 workers and a Location Quotient below the national average, suggesting consistent but not overwhelming opportunities.
Does the cost of living in Helena, MT impact salary expectations?
No, the cost of living in Helena is exactly at the national average (100), meaning the average salary of $45,350 provides purchasing power equivalent to the national average.
How many Customer Service Representative jobs are there in Helena, MT?
There are approximately 540 Customer Service Representatives in Helena, MT, representing about 12.358 jobs per 1,000 workers in the local economy.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 540 employees in the Helena, MT area with a job density of 12.358 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Helena, MT