Average Customer Service Representatives Salary in Jackson, MS
Customer Service Representatives in Jackson, MS, earn an average annual salary of $39,290. This figure is notably below the national average of $45,340, reflecting regional economic factors and the specific demand dynamics within the Jackson metropolitan area. Local market conditions and the overall economic landscape often dictate these pay scales.
Executive Summary
- Average Salary: $39,290 per year.
- Growth Trend: Salaries have shifted 24.5% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $51,260.
- Outlook: With a total local workforce of 3,930 Customer Service Representatives, Jackson, MS, presents a moderately sized employment base for this role. The Location Quotient of 0.83 suggests that the concentration of these jobs is slightly below the national average, indicating a stable but not exceptionally high demand relative to other occupations in the area.
Salary Overview
The average Customer Service Representatives in Jackson, MS earns-13.3%below the national average.
$18.9
$756
$3,274
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Jackson, MS is not provided, it is generally assumed that Customer Service Representative salaries nationwide have experienced modest growth over the past four years, driven by inflation and evolving industry demands. This trend likely extends to Jackson, MS, with incremental increases in compensation reflecting broader economic shifts and the increasing importance of customer support.
Customer Service Representatives Salary Distribution in Jackson, MS
Salary progression for Customer Service Representatives in Jackson, MS, typically correlates with experience. Entry-level positions may start closer to the lower end of the pay scale, while senior representatives with extensive experience and specialized skills can command significantly higher salaries, potentially reaching the 75th percentile or beyond. These percentile gaps highlight clear career advancement opportunities.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $29,330 | $14.1 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $29,468 | $14.2 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $37,330 | $17.9 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $49,113 | $23.6 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $51,260 | $24.6 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$39,290
Gross Pay
Real Wage (Purchasing Power)
$39,290
Adjusted for COL (100)
The average annual salary of $39,290 in Jackson, MS, aligns precisely with the national average Cost of Living Index of 100. This means that while the nominal salary is lower than the national average, the purchasing power of this income is comparable to the national standard, as everyday expenses are neither significantly higher nor lower than elsewhere in the country.
Job Market Context
3,930
Total Jobs
14.615
Per 1K Jobs
0.83
Location Quotient
Jackson, MS has 0.83x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
A Location Quotient of 0.83 for Customer Service Representatives in Jackson, MS, indicates that the employment concentration for this role is slightly less than the national average. This suggests a competitive market where the number of available positions is proportional to, but not exceeding, the national trend, implying steady but not explosive job growth.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
Comparing salaries near Jackson, MS
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Frequently Asked Questions
How much does a Customer Service Representatives make in Jackson, MS?
The median annual salary for a Customer Service Representatives in Jackson, MS is $39,290. This typically ranges from $29,330 for entry-level positions to $51,260 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Jackson, MS is 13.3% lower than the national median of $45,340.
Is Jackson, MS a lucrative place for Customer Service Representatives?
No, Jackson, MS is not a particularly lucrative place for Customer Service Representatives compared to the national average.The average salary of $39,290 is below the national average, although the cost of living is also at the national average, mitigating some of the disparity in purchasing power.
Is Jackson, MS a good place to live for Customer Service Representatives?
The Cost of Living Index in Jackson, MS is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Jackson, MS?
Some top paying nearby cities include Upper East Mississippi nonmetropolitan area ($37,910) and Lower East Mississippi nonmetropolitan area.
How does the number of jobs per 1,000 workers compare nationally?
With 14.615 jobs per 1,000 workers, Jackson, MS, has a slightly lower concentration of Customer Service Representative roles compared to the national average, suggesting a stable but not exceptionally high demand.
What is the impact of the Cost of Living Index on salary?
The Cost of Living Index in Jackson, MS, is 100, which is the national average. This means that the $39,290 salary has purchasing power equivalent to the national average, despite being lower than the national average salary figure.
How does the total workforce size affect job prospects?
A total local workforce of 3,930 Customer Service Representatives indicates a substantial presence of the occupation in Jackson, MS, offering a reasonable number of opportunities within the local market.
Does a Location Quotient below 1.0 mean fewer job opportunities?
A Location Quotient of 0.83 suggests that Customer Service Representatives are slightly less concentrated in Jackson, MS, than the national average. This implies a steady job market rather than one with an oversupply or undersupply of positions.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 3,930 employees in the Jackson, MS area with a job density of 14.615 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Jackson, MS