Average Customer Service Representatives Salary in Augusta-Richmond County, GA-SC
Customer Service Representatives in Augusta-Richmond County, GA-SC earn an average annual salary of $39,330. This figure is below the national average of $45,340, reflecting localized economic factors and regional demand specific to the Augusta-Richmond County area. The pay scale is intrinsically tied to the economic landscape and the specific needs of businesses operating within this particular state and its surrounding regions.
Executive Summary
- Average Salary: $39,330 per year.
- Growth Trend: Salaries have shifted 23.8% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $49,830.
- Outlook: With a total local workforce of 4,000 Customer Service Representatives, Augusta-Richmond County exhibits a moderate concentration of these roles, indicated by a Location Quotient of 0.98. This suggests the job market is closely aligned with the national average in terms of industry presence. The presence of 17.4 jobs per 1,000 workers further supports a stable, albeit not exceptionally concentrated, demand for these essential service professionals within the region.
Salary Overview
The average Customer Service Representatives in Augusta-Richmond County, GA-SC earns-13.3%below the national average.
$18.9
$756
$3,278
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data is not provided, it is generally assumed that salaries for Customer Service Representatives in Augusta-Richmond County, GA-SC have experienced modest growth over the past four years, mirroring national trends. Economic recovery and evolving consumer service expectations likely contribute to incremental increases, aiming to keep local compensation competitive within the regional market.
Customer Service Representatives Salary Distribution in Augusta-Richmond County, GA-SC
The salary trajectory for Customer Service Representatives in Augusta-Richmond County, GA-SC typically shows a significant increase with experience. Entry-level positions may start closer to the lower end of the pay scale, while seasoned professionals with specialized skills and a proven track record can command higher salaries. The percentile gaps between entry-level, mid-career, and senior roles signify clear opportunities for career progression and increased earning potential within the field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $27,590 | $13.3 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $29,498 | $14.2 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $37,940 | $18.2 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $49,163 | $23.6 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $49,830 | $24 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$39,330
Gross Pay
Real Wage (Purchasing Power)
$39,330
Adjusted for COL (100)
The average annual salary of $39,330 for Customer Service Representatives in Augusta-Richmond County, GA-SC aligns perfectly with the national average Cost of Living Index of 100. This means that the purchasing power of the local salary is equivalent to the national average, indicating that the cost of goods and services in Augusta is neither significantly higher nor lower than the typical American city.
Job Market Context
4,000
Total Jobs
17.4
Per 1K Jobs
0.98
Location Quotient
Augusta-Richmond County, GA-SC has 0.98x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
The Location Quotient of 0.98 for Customer Service Representatives in Augusta-Richmond County, GA-SC indicates that the concentration of these jobs in the area is very close to the national average. This suggests a balanced job market where the demand for customer service professionals is neither exceptionally high nor particularly low compared to other regions across the country, implying a stable and competitive employment landscape.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Northwestern South Carolina nonmetropolitan area Customer Service Representatives Salary | $40,080↑ 2% | 73 mi |
| Northeastern South Carolina nonmetropolitan area Customer Service Representatives Salary | $37,930↓ 4% | 73 mi |
| Southern South Carolina nonmetropolitan area Customer Service Representatives Salary | $38,520↓ 2% | 73 mi |
| Columbia, SC Customer Service Representatives Salary | $40,170↑ 2% | 82 mi |
| Athens-Clarke County, GA Customer Service Representatives Salary | $36,660↓ 7% | 85 mi |
Comparing salaries near Augusta-Richmond County, GA-SC
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Augusta-Richmond County, GA-SC?
The median annual salary for a Customer Service Representatives in Augusta-Richmond County, GA-SC is $39,330. This typically ranges from $27,590 for entry-level positions to $49,830 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Augusta-Richmond County, GA-SC is 13.3% lower than the national median of $45,340.
Is Augusta-Richmond County, GA-SC a lucrative place for Customer Service Representatives?
No, it is not exceptionally lucrative.The average salary of $39,330 is below the national average, although the cost of living is also at the national average. This indicates standard earning potential rather than a highly lucrative market.
Is Augusta-Richmond County, GA-SC a good place to live for Customer Service Representatives?
The Cost of Living Index in Augusta-Richmond County, GA-SC is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Augusta-Richmond County, GA-SC?
Some top paying nearby cities include Northwestern South Carolina nonmetropolitan area ($40,080) and Northeastern South Carolina nonmetropolitan area.
How does Augusta's cost of living compare to the national average?
Augusta-Richmond County, GA-SC has a Cost of Living Index of 100, which is exactly the national average. This means the general cost of goods and services is comparable to the rest of the United States.
What is the concentration of Customer Service Representative jobs in Augusta?
The concentration, measured by a Location Quotient of 0.98, is very close to the national average. This suggests that the job market for Customer Service Representatives in Augusta is neither over-saturated nor scarce relative to national trends.
How many Customer Service Representatives work in Augusta-Richmond County?
There are approximately 4,000 Customer Service Representatives employed within Augusta-Richmond County, GA-SC, representing a significant portion of the local service industry workforce.
Are there many job openings for Customer Service Representatives in Augusta?
With 17.4 jobs per 1,000 workers, the availability of Customer Service Representative roles in Augusta-Richmond County indicates a steady demand, aligning with the national average for this profession.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 4,000 employees in the Augusta-Richmond County, GA-SC area with a job density of 17.4 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Augusta-Richmond County, GA-SC