Average Customer Service Representatives Salary in Kingsport-Bristol, TN-VA
Customer Service Representatives in the Kingsport-Bristol, TN-VA area earn an average annual salary of $39,130. This figure is notably below the national average of $45,340, suggesting that local market dynamics and potentially a lower cost of living influence compensation. The specific economic landscape of this region plays a significant role in shaping the earning potential for these essential roles.
Executive Summary
- Average Salary: $39,130 per year.
- Growth Trend: Salaries have shifted 0.0% ↘ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $57,200.
- Outlook: With a local workforce of 2,030 Customer Service Representatives and a Location Quotient of 0.98, the job market in Kingsport-Bristol, TN-VA is closely aligned with the national average in terms of concentration. This indicates a stable, albeit not exceptionally concentrated, demand for these professionals. The number of jobs per 1,000 workers, at 17.299, further supports the presence of a consistent employment base for customer service roles within the region.
Salary Overview
The average Customer Service Representatives in Kingsport-Bristol, TN-VA earns-13.7%below the national average.
$18.8
$753
$3,261
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for the Kingsport-Bristol, TN-VA area is not provided, it is reasonable to assume that salaries for Customer Service Representatives have experienced gradual growth over the past four years, mirroring national trends. Economic factors such as inflation, increased demand for skilled service professionals, and evolving industry standards typically contribute to upward salary adjustments, even in localized markets.
Customer Service Representatives Salary Distribution in Kingsport-Bristol, TN-VA
Salary progression for Customer Service Representatives in Kingsport-Bristol, TN-VA, like elsewhere, is typically tied to experience and demonstrated skill. Entry-level positions will likely fall at the lower end of the pay scale, while senior representatives with extensive experience and specialized skills can command significantly higher salaries. The percentile gaps between entry-level and senior roles reflect the career ladder and the increasing value placed on expertise and tenure within the field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $26,900 | $12.9 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $29,348 | $14.1 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $35,080 | $16.9 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $48,913 | $23.5 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $57,200 | $27.5 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$39,130
Gross Pay
Real Wage (Purchasing Power)
$39,130
Adjusted for COL (100)
The average annual salary of $39,130 for Customer Service Representatives in Kingsport-Bristol, TN-VA aligns perfectly with the local Cost of Living Index of 100, which is the national average. This means that, on average, the purchasing power of a CSR's salary in this region is equivalent to the national average. While the nominal salary is lower than the national average, the cost of living parity suggests that the real value of the earnings is maintained locally.
Job Market Context
2,030
Total Jobs
17.299
Per 1K Jobs
0.98
Location Quotient
Kingsport-Bristol, TN-VA has 0.98x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
A Location Quotient of 0.98 for Customer Service Representatives in Kingsport-Bristol, TN-VA indicates that the concentration of these jobs in the region is very close to the national average. This suggests a balanced job market where the supply and demand for Customer Service Representatives are relatively stable and not overly saturated or scarce compared to the rest of the country. It implies a competitive but accessible market for those seeking employment in this sector.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Johnson City, TN Customer Service Representatives Salary | $37,670↓ 4% | 16 mi |
| Morristown, TN Customer Service Representatives Salary | $38,240↓ 2% | 47 mi |
| Asheville, NC Customer Service Representatives Salary | $41,210↑ 5% | 66 mi |
| Hickory-Lenoir-Morganton, NC Customer Service Representatives Salary | $40,000↑ 2% | 87 mi |
| Knoxville, TN Customer Service Representatives Salary | $41,510↑ 6% | 87 mi |
Comparing salaries near Kingsport-Bristol, TN-VA
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Frequently Asked Questions
How much does a Customer Service Representatives make in Kingsport-Bristol, TN-VA?
The median annual salary for a Customer Service Representatives in Kingsport-Bristol, TN-VA is $39,130. This typically ranges from $26,900 for entry-level positions to $57,200 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Kingsport-Bristol, TN-VA is 13.7% lower than the national median of $45,340.
Is Kingsport-Bristol, TN-VA a lucrative place for Customer Service Representatives?
No, not particularly lucrative compared to the national average.While the cost of living is at the national average, the average salary of $39,130 is significantly lower than the national average of $45,340, indicating less lucrative earning potential.
Is Kingsport-Bristol, TN-VA a good place to live for Customer Service Representatives?
The Cost of Living Index in Kingsport-Bristol, TN-VA is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Kingsport-Bristol, TN-VA?
Some top paying nearby cities include Johnson City, TN ($37,670) and Morristown, TN.
How does experience affect Customer Service Representative salaries in Kingsport-Bristol, TN-VA?
Experience is a key driver of salary increases. Entry-level CSRs earn less, while those with several years of experience and advanced skills can expect higher compensation, reflecting their greater value to employers.
What is the job market like for Customer Service Representatives in Kingsport-Bristol, TN-VA?
The job market is stable, with a concentration of roles very close to the national average. This suggests consistent demand without extreme competition or scarcity.
Does the cost of living in Kingsport-Bristol, TN-VA impact CSR salaries?
Yes, the cost of living index is 100 (national average), meaning the $39,130 salary has purchasing power equivalent to the national average, despite being lower than the national average salary.
How does Kingsport-Bristol, TN-VA compare to the national average for Customer Service Representative jobs?
The average salary is lower than the national average, but the concentration of jobs and cost of living are very similar, indicating a market that reflects national averages in many aspects except direct pay.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 2,030 employees in the Kingsport-Bristol, TN-VA area with a job density of 17.299 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Kingsport-Bristol, TN-VA