Average Customer Service Representatives Salary in Morristown, TN
Customer Service Representatives in Morristown, TN, earn an average annual salary of $38,240. This figure falls below the national average of $45,340, reflecting regional economic factors and the specific demand within the Morristown labor market. The local economic landscape and industry concentration play a significant role in shaping compensation for these essential roles.
Executive Summary
- Average Salary: $38,240 per year.
- Growth Trend: Salaries have shifted 17.3% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $53,310.
- Outlook: With a total local workforce of 670 Customer Service Representatives, Morristown, TN, presents a moderately sized job market for this profession. The Location Quotient of 0.79 indicates that the concentration of these jobs is slightly below the national average, suggesting a stable but not exceptionally high demand relative to other occupations in the area.
Salary Overview
The average Customer Service Representatives in Morristown, TN earns-15.7%below the national average.
$18.4
$735
$3,187
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Morristown, TN is not provided, it is generally observed that salaries for Customer Service Representatives nationwide have experienced steady growth over the past four years, driven by increasing consumer expectations and the evolving digital landscape. This trend is likely mirrored to some extent in Morristown, with potential for incremental salary increases aligned with broader economic improvements and inflation.
Customer Service Representatives Salary Distribution in Morristown, TN
Career progression for Customer Service Representatives typically involves moving from entry-level positions to more senior or specialized roles. As experience is gained, individuals can expect their salaries to increase, with higher percentiles reflecting greater expertise, longer tenure, and potentially supervisory responsibilities. The gap between entry-level and senior salaries signifies a clear path for career advancement and increased earning potential within the field.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $23,070 | $11.1 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $28,680 | $13.8 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $35,530 | $17.1 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $47,800 | $23 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $53,310 | $25.6 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$38,240
Gross Pay
Real Wage (Purchasing Power)
$38,240
Adjusted for COL (100)
The average annual salary of $38,240 in Morristown, TN, aligns precisely with the national average Cost of Living Index of 100. This means that while the nominal salary is lower than the national average, the purchasing power of that salary locally is comparable to the national standard, offering a balanced financial outlook for residents.
Job Market Context
670
Total Jobs
13.91
Per 1K Jobs
0.79
Location Quotient
Morristown, TN has 0.79x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
A Location Quotient of 0.79 suggests that Customer Service Representative roles are slightly less concentrated in Morristown, TN, compared to the national average. This indicates a market that is neither oversaturated nor exceptionally scarce, implying a steady availability of positions without intense competition for every opening.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Knoxville, TN Customer Service Representatives Salary | $41,510↑ 9% | 40 mi |
| Kingsport-Bristol, TN-VA Customer Service Representatives Salary | $39,130↑ 2% | 47 mi |
| Johnson City, TN Customer Service Representatives Salary | $37,670↓ 1% | 52 mi |
| Asheville, NC Customer Service Representatives Salary | $41,210↑ 8% | 61 mi |
Comparing salaries near Morristown, TN
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Morristown, TN?
The median annual salary for a Customer Service Representatives in Morristown, TN is $38,240. This typically ranges from $23,070 for entry-level positions to $53,310 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Morristown, TN is 15.7% lower than the national median of $45,340.
Is Morristown, TN a lucrative place for Customer Service Representatives?
No, Morristown, TN is not a particularly lucrative place for Customer Service Representatives compared to the national average.The average salary of $38,240 is significantly lower than the national average, although the cost of living is on par with the national average, mitigating some of the impact.
Is Morristown, TN a good place to live for Customer Service Representatives?
The Cost of Living Index in Morristown, TN is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Morristown, TN?
Some top paying nearby cities include Knoxville, TN ($41,510) and Kingsport-Bristol, TN-VA.
How does Morristown's Customer Service job market compare to the national average?
Morristown, TN has a slightly lower concentration of Customer Service Representative jobs than the national average, indicated by a Location Quotient of 0.79.
What is the average salary for a Customer Service Representative in Morristown, TN?
The average annual salary for a Customer Service Representative in Morristown, TN is $38,240.
Does the cost of living in Morristown, TN affect the salary?
The cost of living in Morristown, TN is at the national average (100), meaning the $38,240 salary has a purchasing power equivalent to the national average, despite being lower than the national salary average.
What is the total number of Customer Service Representatives in Morristown, TN?
There are approximately 670 Customer Service Representatives employed in Morristown, TN.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 670 employees in the Morristown, TN area with a job density of 13.91 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Morristown, TN