Average Customer Service Representatives Salary in Syracuse, NY
Customer Service Representatives in Syracuse, NY, earn an average annual salary of $48,180. This figure slightly surpasses the national average of $45,340, indicating a localized demand that influences compensation. Factors such as the specific economic landscape and industry presence within Syracuse contribute to this pay differential.
Executive Summary
- Average Salary: $48,180 per year.
- Growth Trend: Salaries have shifted 17.5% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $65,500.
- Outlook: With a total local workforce of 5,260 Customer Service Representatives, Syracuse demonstrates a stable employment base for this role. The Location Quotient of 1.01 suggests that the concentration of these jobs in Syracuse is very close to the national average, implying a consistent and steady demand for skilled professionals in this sector.
Salary Overview
The average Customer Service Representatives in Syracuse, NY earns+6.3%above the national average.
$23.2
$927
$4,015
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data isn't provided, it's reasonable to assume that Customer Service Representative salaries in Syracuse have seen gradual growth over the past four years, mirroring national trends. Economic shifts and evolving industry needs typically drive modest annual increases in compensation for these essential roles.
Customer Service Representatives Salary Distribution in Syracuse, NY
Career progression for Customer Service Representatives in Syracuse, NY, is typically marked by increasing salary levels. Entry-level positions may start closer to the lower percentiles, while experienced professionals with specialized skills or supervisory responsibilities can command salaries in the higher percentiles, reflecting a clear path for advancement and increased earning potential.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $34,160 | $16.4 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $36,135 | $17.4 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $44,870 | $21.6 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $60,225 | $29 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $65,500 | $31.5 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$48,180
Gross Pay
Real Wage (Purchasing Power)
$48,180
Adjusted for COL (100)
The nominal average salary of $48,180 in Syracuse, NY, aligns perfectly with the local Cost of Living Index of 100, which is the national average. This means that the purchasing power of a Customer Service Representative's salary in Syracuse is equivalent to the national standard, offering a stable financial environment for residents.
Job Market Context
5,260
Total Jobs
17.828
Per 1K Jobs
1.01
Location Quotient
With a location quotient of 1.01, Syracuse, NY has a slightly higher-than-average concentration of Customer Service Representatives roles compared to the national norm.
A Location Quotient of 1.01 for Customer Service Representatives in Syracuse signifies a job market that is closely aligned with national employment patterns. This indicates a healthy and balanced presence of these roles, suggesting that while the market isn't exceptionally concentrated, there is a consistent and reliable demand for talent.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Ithaca, NY Customer Service Representatives Salary | $45,690↓ 5% | 45 mi |
| Utica-Rome, NY Customer Service Representatives Salary | $46,500↓ 3% | 46 mi |
| Watertown-Fort Drum, NY Customer Service Representatives Salary | $42,790↓ 11% | 66 mi |
| Binghamton, NY Customer Service Representatives Salary | $47,100↓ 2% | 66 mi |
| Elmira, NY Customer Service Representatives Salary | $42,830↓ 11% | 74 mi |
Comparing salaries near Syracuse, NY
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Syracuse, NY?
The median annual salary for a Customer Service Representatives in Syracuse, NY is $48,180. This typically ranges from $34,160 for entry-level positions to $65,500 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Syracuse, NY is 6.3% higher than the national median of $45,340.
Is Syracuse, NY a lucrative place for Customer Service Representatives?
Yes, Syracuse, NY offers competitive compensation for Customer Service Representatives.The average salary of $48,180 slightly exceeds the national average, and the cost of living is on par with the national index, indicating good earning potential.
Is Syracuse, NY a good place to live for Customer Service Representatives?
The Cost of Living Index in Syracuse, NY is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Syracuse, NY?
Some top paying nearby cities include Ithaca, NY ($45,690) and Utica-Rome, NY.
How does the Syracuse job market compare to the national average for Customer Service Representatives?
The job market in Syracuse is very similar to the national average, with a Location Quotient of 1.01, indicating a comparable concentration of Customer Service Representative roles.
What is the cost of living in Syracuse, NY for Customer Service Representatives?
The cost of living in Syracuse is exactly at the national average (index of 100), meaning your salary of $48,180 has the same purchasing power as the national average salary.
How many Customer Service Representatives are there in Syracuse, NY?
There are approximately 5,260 Customer Service Representatives employed in Syracuse, NY, representing 17.828 jobs per 1,000 workers.
Can Customer Service Representatives expect salary growth in Syracuse?
While specific trends vary, it's generally expected that Customer Service Representatives in Syracuse, like elsewhere, can anticipate gradual salary increases over time with experience and performance.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 5,260 employees in the Syracuse, NY area with a job density of 17.828 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Syracuse, NY