Average Customer Service Representatives Salary in Ithaca, NY
Customer Service Representatives in Ithaca, NY, earn an average annual salary of $45,690. This figure is slightly above the national average of $45,340, indicating a competitive local market. Factors such as the specific industry presence and the overall economic health of Ithaca likely contribute to this slightly elevated compensation.
Executive Summary
- Average Salary: $45,690 per year.
- Growth Trend: Salaries have shifted 10.4% ↗ over the last 5 years.
- Top Earners: Senior professionals (90th percentile) earn up to $56,600.
- Outlook: With a local workforce of 680 Customer Service Representatives, Ithaca presents a moderately sized employment landscape for this role. The Location Quotient of 0.8 suggests that while the concentration of these jobs is slightly below the national average, there is still a consistent demand, with 14.066 jobs per 1,000 workers.
Salary Overview
The average Customer Service Representatives in Ithaca, NY earns+0.8%above the national average.
$22
$879
$3,808
Customer Service Representatives Salary Trends (2020-2024)
While specific historical data for Ithaca is not provided, it is reasonable to assume that Customer Service Representative salaries in the region have seen steady growth over the past four years, mirroring national trends. This growth is typically driven by inflation, increased demand for skilled service professionals, and evolving industry standards.
Customer Service Representatives Salary Distribution in Ithaca, NY
Salary progression for Customer Service Representatives in Ithaca, NY, typically correlates with experience. Entry-level positions may start closer to the lower end of the pay scale, while senior representatives with extensive experience and specialized skills can command significantly higher salaries, often reaching the upper percentiles.
| Experience Level | Market Percentile | Annual Wage | Hourly Rate |
|---|---|---|---|
| Associate / AnalystData entry, reporting, supporting senior staff. | 10% (Entry) | $33,250 | $16 |
| Senior AnalystIndependent analysis, forecasting, client interaction. | 25% (Junior) | $34,268 | $16.5 |
| ManagerOversees team, compliance, and project delivery. | 50% (Median) | $45,200 | $21.7 |
| Director / VPStrategic planning, budget ownership, risk management. | 75% (Senior) | $57,113 | $27.5 |
| Executive / PartnerC-level leadership. High-level strategy & relations. | 90% (Expert) | $56,600 | $27.2 |
Detailed Customer Service Representatives Market Analysis
Relocation Context
Nominal Salary
$45,690
Gross Pay
Real Wage (Purchasing Power)
$45,690
Adjusted for COL (100)
The average annual salary of $45,690 in Ithaca, NY, aligns perfectly with the local Cost of Living Index of 100, which is the national average. This means that the purchasing power of a Customer Service Representative's salary in Ithaca is equivalent to the national average, making it neither exceptionally advantageous nor disadvantageous for relocation from a cost perspective.
Job Market Context
680
Total Jobs
14.066
Per 1K Jobs
0.8
Location Quotient
Ithaca, NY has 0.80x the national average concentration of Customer Service Representatives jobs. This means there are fewer opportunities per capita here compared to the U.S. average — competition for roles may be higher.
A Location Quotient of 0.8 for Customer Service Representatives in Ithaca, NY, indicates that the concentration of these jobs is slightly lower than the national average. This suggests that while the role is present and valued, the market may not be oversaturated, potentially offering a stable environment for those seeking employment in this sector.
Nearby Job Markets
Nearby Cities for Customer Service Representatives
| City | Salary | Dist. |
|---|---|---|
| Elmira, NY Customer Service Representatives Salary | $42,830↓ 6% | 29 mi |
| Binghamton, NY Customer Service Representatives Salary | $47,100↑ 3% | 39 mi |
| Syracuse, NY Customer Service Representatives Salary | $48,180↑ 5% | 45 mi |
| Rochester, NY Customer Service Representatives Salary | $46,240↑ 1% | 75 mi |
| Utica-Rome, NY Customer Service Representatives Salary | $46,500↑ 2% | 79 mi |
Comparing salaries near Ithaca, NY
Hiring Customer Service Representativess?
Frequently Asked Questions
How much does a Customer Service Representatives make in Ithaca, NY?
The median annual salary for a Customer Service Representatives in Ithaca, NY is $45,690. This typically ranges from $33,250 for entry-level positions to $56,600 for top-level roles.
How does the salary compare to the national average?
The average salary for this role in Ithaca, NY is 0.8% higher than the national median of $45,340.
Is Ithaca, NY a lucrative place for Customer Service Representatives?
Yes, Ithaca, NY offers a salary slightly above the national average for Customer Service Representatives.The average salary of $45,690 is marginally higher than the national average, and the cost of living is on par with the national average, indicating good earning potential.
Is Ithaca, NY a good place to live for Customer Service Representatives?
The Cost of Living Index in Ithaca, NY is 100. While higher than average, this often correlates with higher wages.
Where are the highest paying cities near Ithaca, NY?
Some top paying nearby cities include Elmira, NY ($42,830) and Binghamton, NY.
How does the Ithaca Customer Service Representative salary compare to the national average?
The average annual salary for Customer Service Representatives in Ithaca, NY, is $45,690, which is slightly higher than the national average of $45,340.
What is the concentration of Customer Service Representative jobs in Ithaca, NY?
The concentration, measured by the Location Quotient, is 0.8, meaning there are slightly fewer Customer Service Representative jobs per capita in Ithaca compared to the national average.
Does the cost of living in Ithaca affect the value of the Customer Service Representative salary?
No, the cost of living in Ithaca is exactly at the national average (100), so the nominal salary of $45,690 has the same purchasing power as the national average salary.
How many Customer Service Representatives are there in Ithaca, NY?
There are approximately 680 Customer Service Representatives employed in Ithaca, NY, representing 14.066 jobs per 1,000 workers in the local economy.
Methodology: Salary data is derived from the Bureau of Labor Statistics (BLS) OEWS 2024 release. Figures represent gross pay before taxes. Analysis includes 680 employees in the Ithaca, NY area with a job density of 14.066 per 1,000 jobs. Cost of Living data is estimated based on state and metro averages.
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Semantic Salary Analysis for Customer Service Representatives • Data source: BLS OEWS 2024 •Jobs in Ithaca, NY